Product Owner – DDI

We are seeking a highly motivated Product Owner – DDI (DNS, DHCP, IPAM & Public DNS Services) to take ownership of our enterprise-wide DDI platforms. This role is responsible for defining the vision, strategy, and roadmap for both internal DDI services and external/public DNS, ensuring availability, scalability, and security of these core services that are critical for our business operations and digital presence. The Product Owner will work across infrastructure, cloud, and security teams to deliver modern, automated, and resilient DDI and DNS services. KEY RESPONSIBILITIES: Define and own the DDI product vision and roadmap (DNS, DHCP, IPAM, and public DNS services), aligning with enterprise IT and business strategy. Act as the bridge between business stakeholders, architects, and engineering teams to translate requirements into actionable backlog items. Prioritize and manage the product backlog, balancing new features, technical debt, and operational stability. Oversee lifecycle management of internal DDI platforms (on-premises, cloud, and hybrid) as well as public/authoritative DNS services for domains and applications. Ensure secure, resilient, and performant DNS services, both internally and externally, including integration with WAF, CDN, and DDoS protection providers. Drive automation, APIs, and self-service capabilities within the DDI and DNS space. Partner with cloud and network engineering teams to enable seamless DDI and public DNS integration into multi-cloud and hybrid environments. Monitor and optimize service performance, SLAs, and KPIs across internal and public DNS services. Work with vendors and service providers (e.g., Infoblox, Azure DNS) to evaluate technologies and provide recommendations. Act as the subject matter expert for DDI and public DNS, advising stakeholders, ensuring compliance, and promoting best practices. COMPLEXITY OF THE JOB: Ensuring high availability, elasticity, and security across globally distributed infrastructure, with proactive monitoring and incident response capabilities. Critical Infrastructure: DNS, DHCP, and IPAM are foundational to all IT services. Any downtime or misconfiguration can result in large-scale outages, affecting internal users, applications, and external customers. Critical Infrastructure: DNS, DHCP, and IPAM are foundational to all IT services. Any downtime or misconfiguration can result in large-cale outages, affecting internal users, applications, and external customers. Dual Responsibility (Internal & External): The role covers both internal enterprise DDI platforms (supporting data centers, hybrid cloud, and corporate networks) and external/public DNS services (supporting domains, websites, and customer-facing applications). Multi-Cloud & Hybrid Environments: Ensuring seamless operation across on-premises, Azure, AWS, and GCP, while integrating with SaaS providers and external DNS vendors. Security & Compliance Sensitivity: DNS is a common target for DDoS attacks, hijacking, and cache poisoning. The Product Owner must balance performance, redundancy, and security controls while maintaining regulatory compliance (GDPR, SOX, ISO27001, etc.). Global Scale & High Availability: Services must be redundant, geo-distributed, and available 24/7, requiring coordination with international teams, vendors, and managed services. Integration with Other Platforms: DDI and DNS must integrate with firewalls, WAF/CDN, identity services, automation platforms, DevOps pipelines, and cloud-native networking. Automation & Self-Service Demand: The role requires driving modernization through API-first designs, orchestration, and automation, reducing manual effort and enabling DevOps/cloud teams. Stakeholder Diversity: Stakeholders include network engineering, cloud, security, compliance, application owners, and business leaders, requiring strong communication and prioritization skills. Vendor & Technology Landscape: Multiple vendors and platforms are in play (e.g., Infoblox, Azure DNS), requiring strategic decision-making and lifecycle management. Driving cross-functional collaboration between engineering, security, operations, and business teams. Implementing Infrastructure as Code (Terraform, Ansible, Pulumi, CloudFormation, etc.) with modular design principles to support future growth, platform consistency, and auditability. Addressing complex regulatory and compliance challenges in cloud security, data sovereignty, and infrastructure governance, including adherence to Orbia’s cybersecurity standards. Managing the transition from legacy infrastructure to cloud-native architectures while ensuring minimal downtime EDUCATION: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field required. Master’s degree in IT Management, Business Administration, or related discipline preferred. Equivalent professional experience may substitute for formal education. EXPERIENCE: 8+ years of experience with DDI technologies (DNS, DHCP, IPAM) in enterprise environments. 5+ years of proven experience in public/authoritative DNS services (e.g., Cloudflare, Route53, Azure DNS, Akamai). Demonstrated experience as a Product Owner or Technical Lead within Agile/Scrum environments. Strong knowledge of DNS/DHCP protocols, IPv4/IPv6 addressing, and related standards (RFCs). Hands-on experience with automation and APIs (e.g., Ansible, Terraform, Python, RESTful APIs). Exposure to cloud-native networking (Azure, AWS, GCP) and hybrid-cloud architectures. Familiarity with network and information security practices (DNSSEC, DDoS protection, Zero Trust). Vendor management experience, including RFPs, licensing, and lifecycle management. ITIL process knowledge (Change, Incident, Problem, and Capacity Management).