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sap fsm

4 weeks ago

Hyderabad, Telangana, India Enterprise Minds, Inc Full time

Job Description:

We are looking for an experienced Senior SAP Field Service Management (FSM) Consultant to join our team. The ideal candidate should have a deep understanding of SAP FSM, with proven experience in implementing, configuring, and supporting the solution for customers. This individual will be responsible for providing end-to-end solutions, managing project lifecycles, and collaborating with business stakeholders to optimize the field service operations using SAP FSM.

Key Responsibilities:

  • Lead the design, configuration, and implementation of SAP Field Service Management (FSM) solutions, ensuring alignment with business requirements.
  • Manage the full project lifecycle of SAP FSM implementations, including requirements gathering, solution design, testing, training, and post-implementation support.
  • Collaborate with business stakeholders to define the scope and requirements for field service management processes.
  • Provide expert guidance on best practices and methodologies related to SAP FSM.
  • Configure and customize the SAP FSM system to meet customer-specific business needs, ensuring seamless integration with other SAP modules (e.g., SAP S/4HANA, SAP C/4HANA).
  • Perform data migration activities, ensuring smooth and accurate transfer of data into the FSM system.
  • Conduct system testing and work closely with quality assurance teams to ensure the solution meets customer expectations.
  • Lead user training sessions and prepare user documentation.
  • Troubleshoot and resolve complex technical issues related to SAP FSM and other integrated SAP modules.
  • Collaborate with cross-functional teams (e.g., SAP MM, SD, PM, CRM) for integrated solutions.
  • Stay updated on the latest SAP FSM releases, functionalities, and trends to provide continuous improvements.
  • Provide post-go-live support and monitor system performance, ensuring optimal functionality.
  • Participate in client workshops and presentations, helping them understand how SAP FSM can streamline their field service operations.

Required Skills & Qualifications:

  • 8+ years of experience in SAP Field Service Management (FSM) consulting, with a strong focus on implementation, configuration, and support.
  • In-depth knowledge of SAP FSM module and related integrations with SAP S/4HANA, SAP CRM, SAP Service Cloud, and SAP C/4HANA.
  • Strong experience with Field Service processes such as service order management, resource scheduling, mobile field service, and customer interaction management.
  • Proven ability to handle end-to-end project lifecycles, including requirements gathering, solution design, implementation, and post-implementation support.
  • Solid understanding of SAP ERP and SAP Cloud solutions with experience in integration and data migration.
  • Strong communication skills with the ability to effectively interact with business stakeholders and technical teams.
  • Knowledge of Agile methodologies and project management best practices.
  • Experience in leading or mentoring junior consultants and project teams.
  • Ability to identify business challenges and propose SAP FSM solutions to optimize operations and enhance user experience.
  • Bachelor's degree in Information Technology, Business Administration, or a related field (Master's preferred).
  • SAP FSM certification is a plus.

Thanks,

Renuka