Admission Counselor

2 weeks ago

Pune, India MIT Vishwaprayag University Full time

MAEER's MIT Group of Institutions in Pune has been a pioneer in providing higher education for the past four decades. MIT Vishwaprayag University is currently seeking experienced and passionate candidates .

Please visit for more information.


Position : Admission Counselor / Tele-caller for MIT Vishwaprayag University, Solapur


  • Shall report to the Head - Marketing / Head- Admissions
  • Shall interface with parents / students for pre and post admissions support
  • Shall act as one stop for all queries related admissions with pre-defined scripts
  • Shall provide the accurate data to the students / parents regarding admissions and incase of further queries shall direct them to the concern department heads
  • Work collaboratively with other admission counselors / tele callers to review the interests of the aspirants to take admissions in the University.
  • Manage the leads obtained from various social media / direct / indirect marketing activities
  • Answering phone calls and providing the requisite information to the students and parents towards admissions
  • Updating accurate and complete data on CRM /ERP portals
  • Helping the department head in analyzing the data from various sources

Essential qualifications:

  • Graduate / Post Graduate in any discipline
  • Prior experience in handling customer relations / call centre preferably at higher educational organization
  • experience in Marketing and Sales sector

Skills & Specific Experience

  • At least 2 years of significant experience in customer relations / call centre / admissions / marketing
  • Shall posses highly commendable language skills in English / Hindi and Marathi
  • Experience in working on excel and CRM software
  • a go-getter attitude with result oriented approach
  • Proactive and assertive
  • shall have an idea about admission procedures and eligibility criteria of various programs in higher education.

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