H Sales_CV_JHAR

Job Description

Position : Head Sales

Department : Sales

Purpose of the Role : P & L of the organization, Sales & Marketing, Customer Service

Key Responsbilities :

Responsible for the overall profitability of the branch and ensure its smooth functioning. Basis the revenue target of the Branch, create and implement plans to achieve the target. Set and enforce the standards of working and explain the process set by the sales and service head to the team. Clearly define the roles and responsibilities of the branch employees. Study the location specific market and understand the factors and customer demographics and other factors which will have an impact on the performance of the branch. Submit reports on the branch finances and activities to the senior management. Ensure conversions of sales enquiries into sales. Undertake periodic and timely performance updates. Plan and take corrective action if the branch is not performing as per target. Deal and engage with irate customers and ensure speedy conversions. Develop and ensure implementation of feedback plan for mystery customers. Ensure that all the support functions are fully integrated into the branch operations (finance, HR, administration). Build mechanisms to track the customer data. Collaborate with the functional heads to chart out the development plan for the branch employees. Foster and build the values of AMPL. Build strong practices to ensure no unethical practices take place. Participate in organization wide improvement initiatives.

Key performance Indicators :

Achieve revenue (number) target Achieve Branch Profitability of YoY Maintain Margin retention of Beat Plan adherence Participate in organization improvement initiatives (number)

Competencies :

Technical - Knowledge of Automotive Retail Industry

Knowledge of Dealership/ Retail Management

Knowledge of Sales working

Behavorial - Planning

Business Acument

Result Orientation

Communication Skills

Leadership Skills

Qualification : B.Tech or MBA in Management/Finance

Experience : 15-18 yrs

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