Senior Solutions Engineer

1 week ago


Bengaluru, India Tata Consultancy Services Full time

Role**: Senior Solutions EngineerRequired Technical Skill Set: Senior Solutions EngineerDesired Experience Range: 7- 10yrsNotice Period: Immediate to 90Days onlyLocation of Requirement: BangaloreWe are currently planning to do a Virtual InterviewJob Description:Key ResponsibilitiesPlatform Configuration & Administration- Configure and manage Jira and Confluence Data Center environments, including native features and third-party plugins.- Build Jira projects and design custom workflows based on business needs.- Administer Confluence spaces, templates, and permissions.- Maintain system documentation and operational procedures.Technical Support & Troubleshooting- Troubleshoot and resolve technical issues via service ticket queues.- Communicate effectively with stakeholders to understand requirements and provide timely support.Collaboration & Continuous Improvement- Collaborate with engineering, product, and support teams to deliver scalable solutions.- Contribute to platform stability, scalability, and continuous improvement initiatives.- Stay updated on emerging technologies and DevOps best practices.- Perform additional duties as assigned.Basic Qualifications- Bachelor’s degree in Computer Science, Engineering, or related field—or equivalent practical experience.- Exposure to Atlassian tools (Jira, Confluence) through coursework, internships, or work experience.- Introductory experience with SQL and JQL.- Understanding of SDLC and application support processes.- Strong communication skills and structured problem-solving ability.- Detail-oriented with a commitment to quality documentation.Preferred Qualifications- Familiarity with scripting languages (Python, JavaScript, Bash).- Exposure to cloud platforms (AWS, Azure) and containerisation tools (Docker, Kubernetes).- Experience with Git and version control workflows.- Understanding of Agile methodologies and REST APIs.- Awareness of authentication protocols (SSO, SAML, OAuth2).- Interest in automation and extending Jira/Confluence functionality.- Experience supporting enterprise-level applications in large-scale environments.



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    Role**: Senior Solutions Engineer Required Technical Skill Set: Senior Solutions Engineer Desired Experience Range: 7- 10yrsNotice Period: Immediate to 90Days onlyLocation of Requirement: BangaloreWe are currently planning to do a Virtual Interview Job Description:Key ResponsibilitiesPlatform Configuration & AdministrationConfigure and manage Jira and...


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