Technology Specialist

4 weeks ago


bangalore, India Infosys Full time
Job ID/Reference CodePROGEN-EXTERNAL-174002Work Experience 7-14 YearsJob TitleTechnology Specialist - IT Service, Support and Operations Responsibilities •Service Level Management and reporting inline with ITIL Framework•Should have strong knowledge in implementation & administration in servers and network infra.•Knowledge in Cloud Infra services and contact center management. •Strong communication skills and should have strong business relationship management•Supplier Management, Client Relations. •Ensure upkeep of IT infra and perform root cause analysis and reporting for any major incidents•Security Compliance Technical and Professional Requirements: •IT Asset Lifecycle Management•IT Audits – Internal & external•Business continuity management•Availability, Capacity & Change Management Preferred Skills: TIG-> Standard TIG Additional Responsibilities: servers and network infra.Cloud Infra services and contact center management. Educational Requirements ME,BE Service Line BPO TIG

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