Customer Care Executive

1 week ago

Ahmedabad, India One Plus Staffing Solution Full time

Job Title: Customer Care Executive Sales Department Location: Ahmedabad, Nagpur & Rajkot Industry: Premium Car Dealership Salary: Up to 25,000 (Based on experience & skills) Job Overview: We are looking for a proactive and customer-focused Customer Care Executive to join our Sales Department. The ideal candidate will have a minimum of 1 year of experience in the automobile sector and will be responsible for managing digital enquiries, coordinating with sales leads, and ensuring a superior customer experience. Key Responsibilities: Handle inbound and outbound customer interactions professionally. Manage and respond to digital enquiries via web, email, and social platforms. Follow up on sales leads and assist the sales team in customer coordination. Maintain accurate customer records and update CRM systems. Resolve customer queries and complaints with a customer-first attitude. Coordinate test drives, appointments, and showroom visits. Provide product knowledge and information about ongoing offers. Requirements: Minimum 1 year of experience in a customer care role (preferably in the automobile sector ). Excellent verbal and written communication skills . Strong knowledge of digital enquiry handling and CRM systems . Good computer proficiency (MS Office, email, web tools). Positive attitude, strong interpersonal skills, and customer service orientation. Ability to multitask and work under pressure. Perks & Benefits: Opportunity to work with a premium automobile brand. Performance-based incentives. Professional work environment and growth opportunities. Interested candidates can share their CV at : Or WhatsApp on :

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