AWS connect engineer | 4-8yrs | Chennai, Noida, Pune

6 days ago


Pune, India Capgemini Full time
AWS Connect Contact Center Engineer

Qualifications

Bachelors degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experienceMinimum 3+ years of experience working in multi-client BPO provider

withContact Center Technology platforms predominantly having worked on

Amazon Connect

and platforms like, ServiceNow, Zendesk, Salesforce, and any other CRM platforms with additional experience is cloud platforms.

Job Responsibilities

Experience in building solution and implementing CCaaS1-2 Year hands on experience in building call flows and IVR within AWS Connect and configuration and Implementation of the Amazon Connect Platform5-7 years of hands on experience with Cloud based VoIP systems design, implementations, support, monitoring, and security. With emphasized experience on: Contact CenterConfiguration, Queues and Prompts , Routing Profiles, Agent/User ManagementEstablish and maintain strong collaborative relationships with internal and external strategic partners as well as critical IT infrastructure service providersExperience with AWS Services that include Amazon Connect, Lambda, S3, Athena, Kinesis, DynamoDB, LexCode/Scripting capabilities (Python, JAVA)Bachelors degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experienceParticipate in and/or lead projects of medium to high complexity.Leads on-call production support activities, using the technical knowledge and capability to handle all problems that may arise.

  • pune, India Capgemini Full time

    AWS Connect Contact Center Engineer Qualifications Bachelor’s degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experience  Minimum 3+ years of experience working in multi-client BPO provider with Contact Center Technology platforms predominantly having worked on Amazon Connect and platforms...


  • Pune, India Capgemini Full time

    AWS Connect Contact Center Engineer QualificationsBachelor’s degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experience Minimum 3+ years of experience working in multi-client BPO provider with Contact Center Technology platforms predominantly having worked on Amazon Connect and platforms like,...


  • Pune, India Capgemini Full time

    AWS Connect Contact Center Engineer Qualifications Bachelors degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experience  Minimum 3+ years of experience working in multi-client BPO provider withContact Center Technology platforms predominantly having worked on Amazon Connect and...


  • pune, India Capgemini Full time

    AWS Connect Contact Center Engineer Qualifications Bachelors degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experience  Minimum 3+ years of experience working in multi-client BPO provider withContact Center Technology platforms predominantly having worked on Amazon...


  • Pune, India Capgemini Full time

    AWS| Cloud PMO | 5-7 yrs | Noida, Chennai, Pune, KolkataJob ResponsibilitiesPMOManagement2+ yrs Experience in coordinating and managing the engagementExperience in working with customers in NA or Europe regionExperience in building and managing project plan(s)CommunicationExcellent Spoken and written skillsExperience in interacting with Customer...


  • pune, India Capgemini Full time

    AWS| Cloud PMO | 5-7 yrs | Noida, Chennai, Pune, Kolkata Job Responsibilities PMO Management                2+ yrs Experience in coordinating and managing the engagement                Experience in working with customers in NA or Europe region                Experience in building and managing project plan(s)...


  • Pune, India Capgemini Full time

    AWS| Cloud PMO | 5-7 yrs | Noida, Chennai, Pune, Kolkata Job Responsibilities PMO Management 2+ yrs Experience in coordinating and managing the engagement Experience in working with customers in NA or Europe region Experience in building and managing project plan[s] Communication Excellent Spoken and written skills ...


  • Pune, India Capgemini Full time

    AWS| Cloud PMO | 5-7 yrs | Noida, Chennai, Pune, KolkataJob ResponsibilitiesPMOManagement                2+ yrs Experience in coordinating and managing the engagement                Experience in working with customers in NA or Europe region                Experience in building and managing project...


  • Pune, India Capgemini Full time

    AWS connect Functional Tester | 4 -7 yrs | Pune| Immediate joinerQualificationsLocation Pune- Immediate joiners onlyPrimary Skill: Contact centre Testing with experience of End 2 End functional design, test case preparation & execution2.Secondary Skill: Functional testing of CRM / Service applications3.Good to have Skill: Quality Automation tools, Data SQL...


  • Pune, India Capgemini Full time

    AWS connect Functional Tester | 4 -7 yrs | Pune| Immediate joinerQualificationsLocation Pune- Immediate joiners only Primary Skill: Contact centre Testing with experience of End 2 End functional design, test case preparation & execution  2.    Secondary Skill: Functional testing of CRM / Service applications 3.    Good to have Skill: Quality...


  • Pune, India Capgemini Full time

    AWS connect Functional Tester | 4 -7 yrs | Pune| Immediate joiner Qualifications Location Pune- Immediate joiners only  Primary Skill: Contact centre Testing with experience of End 2 End functional design, test case preparation & execution 2. Secondary Skill: Functional testing of CRM / Service applications  3. Good to have Skill: Quality...


  • pune, India Capgemini Full time

    AWS connect Functional Tester | 4 -7 yrs | Pune| Immediate joiner Qualifications Location Pune- Immediate joiners only  Primary Skill: Contact centre Testing with experience of End 2 End functional design, test case preparation & execution2. Secondary Skill: Functional testing of CRM / Service applications 3. Good to have Skill:...


  • Pune, Maharashtra, India Capgemini Full time

    AWS Connect Contact Center Engineer Qualifications Bachelors degree in a computer-related field (such as Computer Science, Engineering, or MIS), and at least 7 years of IT experience Minimum 3+ years of experience working in multi-client BPO provider withContact Center Technology platforms predominantly having worked on Amazon Connect and...


  • Pune, India Optical Arc Pvt. Ltd. Full time

    Company OverviewOptical Arc Pvt. Ltd. is a full-service company specializing in custom software development, mobile application development, database management systems (DBMS), data visualization, ALM, PLM, and website development. We provide tailored solutions to help businesses grow and succeed. Join our team to be a part of our innovative projects and...

  • Aws Connect

    2 weeks ago


    Pune, Maharashtra, India Tata Consultancy Services Full time

    Pan India, Experience - 4 TO 8 YRS Key Skills : AWS, Python, NodeJS Experience building and supporting global, production-scale, cloud-based systems that are business-critical using the Databricks platform and Amazon Web Services (AWS) Strong communication and collaboration skills to effectively communicate with leadership and key stakeholders and bring...


  • pune, India Optical Arc Pvt. Ltd. Full time

    Company Overview Optical Arc Pvt. Ltd. is a full-service company specializing in custom software development, mobile application development, database management systems (DBMS), data visualization, ALM, PLM, and website development. We provide tailored solutions to help businesses grow and succeed. Join our team to be a part of our innovative projects and...


  • Pune, India Capgemini Full time

    Lead the execution (establishment, orchestrator, knowledge arrangement, guidelines, and permit the board) of the RPA framework utilizing UiPath & BluePrism (on-prem/Cloud) **4 + Years**: - BluePrism L3 Infrastructure Support, Installation, Configuration, Environment Setup in Internal & External level. **1.5 + years**: - UiPath Version Upgrade & BluePrism...

  • AWS Cloud Engineer

    2 months ago


    Pune, India NR Consulting Full time

    Role : AWS Cloud with PythonExp : 10+ YearsOverall Exp : 10 to 13 years.Location : Bangalore, Chennai, Hyderabad, Pune, Noida, Trivandrum, Kochi- AWS cloud candidate not devops- Python development atleast 5 years- Aws lambda- SQL exp minimum 3 yearsResponsibilities :- Design, implement, and manage AWS cloud infrastructure and services according to best...

  • AWS Data engineer

    1 week ago


    Pune, Maharashtra, India Virtusa Full time

    AWS Data engineer - CREQ188721 Description Having 5-7 years of IT experience overall and 3-5 years of experience in AWS and Snowflake Proficient in AWS technologies like Glue, Athena, S3, Pyspark & etc. Must be good at SQL and worked in Snowflake database. Understand the concepts of Data Lake, Data Warehouse, SCD Types & etc. Nice to have experience with...


  • Pune, India Capgemini Full time

    **API Automation Testing| 4 to 9 years | Pune| Chennai** - Hands On Automation testing experience - Very strong in Java OOPS concepts - Collections framework - Hands on experience in API automation using Rest Assured Karate Framework - Experience in Cucumber TestNG - Experience in Database Testing - Good to have Selenium Automation Experience **Primary...