E Commerce Lead

2 weeks ago

New Delhi, India Whatjobs IN C2 Full time

Hiring: E-Commerce Lead (8–13 Years Experience) About Ozone Pharmaceuticals Ltd. Ozone Pharmaceuticals Ltd. is one of India’s leading healthcare and wellness companies, known for innovation, trust, and high-quality products in the pharmaceutical and beauty categories. With a strong digital-first vision, we are building scalable brands for the modern consumer. We are committed to being an Incredible Place to Work—prioritizing people, culture, and a collaborative environment that inspires growth, ownership, and excellence. Role: E-Commerce Lead We are looking for a seasoned professional to lead our D2C and marketplace business (Nykaa, Amazon, Flipkart, etc.). The ideal candidate must come only from an e-commerce brand background with a proven track record of driving revenue, optimizing performance, and managing full-channel P&L. Key Responsibilities 1. Business & Revenue Ownership Own topline & bottom-line for all e-commerce channels. Build annual/quarterly business plans and drive execution. Manage cross-channel marketing budgets and ensure strong ROI. Identify & expand into new channels. 2. Channel Operations & Growth Monitor daily sales, traffic, conversion, pricing, stock & customer feedback. Ensure competitive pricing & product availability. Work with performance, creative & content teams for campaign excellence. Improve funnel metrics & conversion efficiency. 3. Vendor & Marketplace Relations Manage marketplace relationships and Joint Business Plans (JBPs). Drive visibility campaigns, growth initiatives & platform-specific strategies. Coordinate with supply chain for accurate inventory & fulfilment SLAs. 4. Marketing & Analytics Oversee performance marketing, SEO, CRM, and influencer strategies. Optimize spends based on CAC, ROAS & performance trends. Maintain strong KPI tracking and reporting discipline. 5. Operations & Customer Experience Ensure seamless order fulfilment and delivery. Monitor returns, escalations & operational SLAs. Work closely with finance on reconciliation & reporting. Qualifications Bachelor’s degree in Marketing/Business; MBA/PG preferred. 8–13 years of experience in eCommerce/Digital Growth , with full P&L handling. Hands-on experience with Amazon, Flipkart, Nykaa, and D2C platforms. Strong analytical skills; proficiency in ads managers & marketplace dashboards. Experience in funnel optimization & conversion improvement. Excellent stakeholder management & cross-functional collaboration. Passion for premium beauty & digital storytelling. Candidate Profile Age: 30–40 years Experience Areas: Ecommerce, Digital, Marketplace, D2C Sector Preference: Only from an e-commerce brand Organization Preference: Digital & D2C-focused companies

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