Desktop Support Engineer

1 month ago

bathinda, India Gig Workplace Full time
  • Provide first-line technical support for desktops, laptops, and peripherals
  • Install, configure, and troubleshoot hardware and software components on desktops and laptops
  • Diagnose and resolve technical issues related to operating systems, applications, and hardware
  • Manage and prioritize support requests through a ticketing system
  • Perform routine maintenance tasks, updates, and patches to optimize desktop performance
  • Set up and configure new desktops and laptops for users
  • Possess basic knowledge of computer hardware and Windows-based operating systems
  • Familiarity with networking concepts and protocols
  • Hands-on knowledge of crimping LAN cables and cabling
  • Configure and manage Wi-Fi routers and access points
  • Collaborate with other IT teams to ensure seamless integration and functionality of desktop systems
  • Maintain and update desktop-related documentation
  • Strong problem-solving skills and ability to work independently


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