SAP CPI

2 weeks ago

Hyderabad, India Strada Full time

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts, Strada blends leading-edge technology with human

ingenuity to help businesses across the globe design and deliver at scale. Supporting over 30 years to 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, pls visit Strada Global Page

REQUIREMENTS

  • Obtain knowledge of technologies such as Boomi & SCPI & PtP (ECP)
  • Onboard new customers
  • Participate in sessions to discuss customer requirements or issues
  • Share estimates and planning of the work with customer
  • Adapts and parametrizes the technical solution for the requirements provided
  • Resolves issues within SLA's and with high levels of customer satisfaction
  • Monitor processes to ensure 100% ratio of successful transactions
  • Implement new solutions (Interfaces)
  • Performs unit test and system integration test
  • Supports the client on the functioning of the interface
  • Works on multiple projects simultaneously
  • Ensures proper deployment of the solution (Development, Test and Production)
  • Maintain up-to-date documentation of the interfaces
  • Collaborate with other Alight teams to deliver customer related activities
  • Customer Micro-management activities (Priorities, Release, SFTP, CR’s, Meetings…)
  • Identify risks or potential issues for your customer and inform the right people (SDM, TL)
  • Communicate with your Team Lead (Issues, Escalations, Risks, Informational…)

Mandatory Requirements:

  • Good written and oral communication and presentation skills
  • Strong organizational/time management and negotiation skills
  • Experience having worked as part of a virtual team
  • Demonstrates high professional standards and is a team player
  • A high level of customer focus to support our vision of client satisfaction
  • Flexibility and patience in working in a dynamic/challenging environment
  • Excellent analytical skills
  • Stakeholder management experience and expertise

Highly Desirable:

  • Information Technology Bachelor's degree
  • Significant experience of managing multiple projects (preferably involving Cloud based solutions)
  • Boomi knowledge and experience
  • SCPI knowledge and experience
  • WebMethods knowledge and experience
  • Prior experience as an HR generalist or technical role

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