Oracle | Support Renewal Advisor- Renewal Admin
4 weeks ago
The Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide operational support for more than 150,000 support renewal contracts each year for our customers in Japan and the Asia Pacific. Our ongoing goal is to improve on-time renewal, simplify customer renewal experience, embrace technology to improve productivity and efficiency, and to protect Oracle's contract base.
The Support Renewal Advisor (SRA - Renewal Admin) is responsible for Oracle's Premier Support renewal business operations. Primary responsibilities will be as below:
- Managing service requests received from Internal & External customers and its timely resolution.
- Contract renewal pricing and quote preparation.
- Purchase Order Bookings and resolving booking failures.
- Executing complex processes of assignments and migrations in collaboration with fellow teams.
- Providing assistance to renewal sales team with contract cleanup and data mining.
Desired candidate:
- Successful SRA needs to perform sales operational tasks with accuracy and efficiency.
- He/She must be ready to adapt and acquire new skills quickly, and effectively manage multiple tasks and priorities.
- He/She must have ability to work under strict procedures, timelines and compliance.
- Advanced skill with Microsoft Excel, attention to details.
- Good communication skills.
- Highly adaptive and willing to learn.
- Relevant experience in sales support/Operations for atleast 5 years or above.
Qualifications:
Bachelor degree in any major preferred or equivalent.
-
Support Renewal Advisor- Renewal Admin
4 weeks ago
Gurugram, India Oracle Full timeThe Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide operational support for more than 150,000 support renewal contracts each year for...
-
Support Renewal Advisor- Renewal Admin
4 weeks ago
Gurugram, India Oracle Full timeThe Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide operational support for more than 150,000 support renewal contracts each year for...
-
Oracle | Support Renewal Advisor- Renewal Admin
4 weeks ago
gurugram, India Oracle Full timeThe Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide operational support for more than 150,000 support renewal contracts each year for...
-
Services Renewal Representative Ii
3 months ago
Gurugram, Haryana, India Oracle Full timeThe Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide operational support for more than 150,000 support renewal contracts each year for...
-
Services Renewal Representative Ii
1 day ago
Gurugram, Haryana, India Oracle Full timeJob Description: Support Renewal Advsior - Renewal Admin Primary Focus: The Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide...
-
Services Renewal Representative Ii
3 months ago
Gurugram, Haryana, India Oracle Full timeDrive the renewal of Oracle's contracts to existing customers. Career Level - IC2 Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet...
-
Renewal Executive
3 months ago
Gurugram, Haryana, India Stem, Inc. Full time. Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional...
-
Services Renewal Representative
7 months ago
Gurugram, India Oracle Full timeWorks collaboratively with Field Sales Representatives, Delivery Team, Solution Manager, and Commercial Manager to retain and maintain revenue of the existing Managed Cloud Services customers in APAC. Assisting in growing the MCS business is another key area to focus on. Manages sales through forecasting, account strategy, and planning. Develop a sales...
-
Renewal Executive
3 months ago
Gurgaon H.O, Gurugram, Haryana, India R E T R O INSURANCE BROKERS PVT LTD Full time**Job Title: Renewal Executive (Female)** **Company: R E T R O INSURANCE BROKERS PVT LTD** **Location: Gurugram** **About Us**: R E T R O INSURANCE BROKERS PVT LTD is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to individuals and businesses. We are committed to delivering exceptional service and value to our...
-
Consultant - Renewable Energy
1 month ago
Gurugram, India TRACTEBEL Full timeAs a Renewable Energy Consultant, you will be working closely with the Renewable Head and expected to take up the responsibility of the project manager.Requirements:Capable of handling the project related to solar, wind, battery energy storage system (BESS) as a project manager and will be responsible for all the internal and external communication related...
-
Consultant - Renewable Energy
1 month ago
Gurugram, India TRACTEBEL Full timeAs a Renewable Energy Consultant, you will be working closely with the Renewable Head and expected to take up the responsibility of the project manager.Requirements:Capable of handling the project related to solar, wind, battery energy storage system (BESS) as a project manager and will be responsible for all the internal and external communication related...
-
Consultant - Renewable Energy
1 month ago
Gurugram, India TRACTEBEL Full timeAs a Renewable Energy Consultant, you will be working closely with the Renewable Head and expected to take up the responsibility of the project manager. Requirements: Capable of handling the project related to solar, wind, battery energy storage system (BESS) as a project manager and will be responsible for all the internal and external communication related...
-
Gurugram, India JMK Research & Analytics Full timeCompany DescriptionJMK Research & Analytics is a research and consultancy firm specializing in the Renewables and E-mobility segments in India. We provide consulting services to clients in these industries, helping them make informed business decisions. Role DescriptionThis is a full-time, on-site role for a Director of technical Advisory, Renewable Energy....
-
Gurugram, India JMK Research & Analytics Full timeCompany DescriptionJMK Research & Analytics is a research and consultancy firm specializing in the Renewables and E-mobility segments in India. We provide consulting services to clients in these industries, helping them make informed business decisions. Role DescriptionThis is a full-time, on-site role for a Director of technical Advisory, Renewable Energy....
-
Siebel Admin
6 months ago
Gurugram, Haryana, India Oracle Full timeAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Backend Operations
6 months ago
Gurugram, Haryana, India VALUEARC Full timeVALUEARC is a boutique Wealth Management and Investment Advisory Firm, that works towards providing our customers with unparalleled solutions. With a strong focus on efficiency and innovation, we strive to deliver comprehensive investments and insurance solutions that meet the unique needs of our customers. As a Backend Operations (Insurance Policy...
-
TRACTEBEL | Consultant
1 month ago
gurugram, India TRACTEBEL Full timeAs a Renewable Energy Consultant, you will be working closely with the Renewable Head and expected to take up the responsibility of the project manager.Requirements:Capable of handling the project related to solar, wind, battery energy storage system (BESS) as a project manager and will be responsible for all the internal and external communication related...
-
Assistant Manager
4 weeks ago
Gurugram, India Datta Infra Full timeJob Summary: Datta Power Infra Pvt Ltd is seeking a dedicated and detail-oriented Assistant Manager - PMO to join our team in Gurgaon. The ideal candidate will ensure that projects align with business goals, track project progress, set deadlines, develop project plans, and manage resources efficiently. This role follows a waterfall methodology and focuses...
-
Membership Advisor
3 months ago
Gurugram, Haryana, India BLACKBULL HOLDINGS Full time**Job Title**: Membership Advisor **Reports To**: Membership Manager / Sales Manager / General Manager **Job Summary**: The Membership Advisor is responsible for driving membership sales and renewals by building relationships with prospective and current members. This role involves understanding the needs of potential members, communicating the benefits of...
-
Admin Executive
2 weeks ago
Gurugram, Haryana, India Westlab consultancy services pvt ltd Full time**Office Admin roles &Responsibilities** **Front Desk: -** - Act as a first point of contact to external vendors and guests, directing them to appropriate offices. - Notice Board Management. - Maintain a record of visitors/calls and follow appropriate security procedures. - Organize office Attendance **Admin: -** - Coordinate office operations by...