Call Centre Team Leader

3 weeks ago


Ernakulam, India AC Milan Academy Kerala Full time

Job Title: Telecalling Team Lead

Location: Kochi, Kerala
Company: Leading Aesthetic Clinic
Salary: ₹15,000 – ₹20,000 (Full-time)
Joining: Immediate

Job Description

We are urgently hiring an experienced Telecalling Team Lead to join our growing team at a reputed aesthetic clinic in Kochi. The ideal candidate will have proven leadership experience, a strong background in telecalling, and the ability to drive performance while ensuring excellent customer engagement.

Key Responsibilities

  • Lead and manage a team of telecallers to achieve monthly targets.
  • Oversee outbound calling operations and ensure effective promotion of clinic services.
  • Maintain high standards of communication, customer engagement, and satisfaction.
  • Monitor calls, provide feedback, and implement performance improvement plans.
  • Prepare and maintain reports on team productivity, customer interactions, and sales conversion.
  • Collaborate with management for campaign planning and performance strategies.

Requirements

  • Minimum 5 years of team leadership experience, with at least 2 years in telecalling.
  • Strong leadership, motivational, and people management skills.
  • Proficiency in English (mandatory); knowledge of Arabic will be an added advantage.
  • Excellent communication, time management, and organizational skills.
  • Proven record of meeting sales targets and improving team performance.
  • Female candidates preferred.

Education & Experience

  • Education: Bachelor's degree (Preferred)
  • Experience: Telemarketing – 2 years (Required)

Other Details

  • Job Type: Full-time, In-person
  • Location: Kochi, Kerala (Candidates must be able to commute or relocate before joining)

Be a part of Kochi's leading aesthetic clinic and take the next step in your leadership career

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person


  • Team Leader

    3 weeks ago


    Ernakulam, India Maruti Suzuki (Popular Vehicles & Services) Full time

    We're looking for a dynamic Team Leader to join our team Requirements: Minimum 2 years of experience as a Call Center Team Leader Graduate in any discipline Strong knowledge of Microsoft Excel Excellent communication, leadership, and people management skills What You'll Do: Lead, mentor, and motivate a team of customer care executives Drive performance to...

  • Call Centre Executive

    2 weeks ago


    Ernakulam, India Hihopes Job Consultancy Full time

    **Call Centre Executive (M/F) #3306** Qualification: Degree Experience: #**Fresher** or experienced with good English communication skills Time: 5.30 am - 2.30 pm Industry: #Australian #BPO Area: Ernakulam **Salary**: ₹15-20k + cab facility **Hihopes Job Consultancy** **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...

  • Team Leader

    3 weeks ago


    Ernakulam, India CHARTER Full time

    Attention All Job Seekers We are looking for aTeam Leader - Debt Collections (Domestic Process) Location: Kakkanad, Cochin Join Charter's expanding team as aTeam Leader - Debt Collections in our Domestic Process team. In this role, you will lead a team of Collection Executives, handle both inbound and outbound collection calls, and resolve customer issues...


  • Ernakulam, India Advenxa Pvt.Ltd Full time

    Job Title**:Call Centre Supervisor** Location**:Infopark, Kakkand, Kochi** Qualification: Post Graduate Experience: Minimum 3 Years in Customer Support, Language Training, Coordination Number of Positions: 4 **Salary**: ₹25,000 to ₹30,000 Skills**:Excellent Command Over English Language** Technical Knowledge**:Proficiency in Microsoft Excel is a...

  • Team Leader –

    3 weeks ago


    Ernakulam, India HRBRO PLACEMENT SERVICES Full time

    Role: Team Leader – Domestic Voice Process (Insurance Customer Support)Location: KochiQualification: Graduation (Mandatory)Experience: Minimum 6 months as a Team Leader in voice processShift: RotationalSalary: ₹28,000 – ₹30,000 Job Responsibilities: Lead and manage a team of customer support executives. Ensure team performance, quality, and SLA...

  • Team Leader

    3 weeks ago


    Ernakulam, India AU Small Finance Bank Full time

    Team Leader (Current Accounts) - Min 5+ Yrs in Current Account Sales with a team handling experience. Senior Bank Officer (Current Accounts) - Min 1 Yr in Current Account Sales.

  • Team Leader

    3 weeks ago


    Ernakulam, India ABE Full time

    Abe services is one of the most reliable and trusted overseas educational consultancy in India accredited with an AAERI membership with its head office in Cochin. Since 2008, Abe services has established a proven track with helping students achieving their dream of studying abroad. We are looking for a result driven Team leader to be responsible for...

  • team leader

    3 weeks ago


    Ernakulam, India TOPAZ ACADEMY Full time

    REQUIRED FEMALE TEAM LEADER WITH MINIMUM 3 YEARS OF EXPERIENCE IN SALES OR TELECALLER OR EDUCATIONAL COUNSELLOR Job Types: Full-time, Permanent Pay: ₹18, ₹230,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Paid time off Work Location: In person Speak with the employer

  • Team Leader

    3 weeks ago


    Ernakulam, India Hyatt Regency Full time

    Organization- Hyatt Regency KochiSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Laundry is responsible to contribute to the smooth and efficient running of the Laundry...

  • Centre Head

    3 weeks ago


    Ernakulam, India Oliva Skin & Hair Clinics Full time

    Role & responsibilities To be the point of contact for overall operations of the clinic and to achieve the Operational, Quality & sales objectives of the team members. To generate sales and make the centre profitable. To monitor the administrative, operational and technical aspect for smooth functioning of the centre. To follow client retention policies and...