Call Centre Team Leader

We're looking for a dynamic Team Leader to join our team Requirements: Minimum 2 years of experience as a Call Center Team Leader Graduate in any discipline Strong knowledge of Microsoft Excel Excellent communication, leadership, and people management skills What You'll Do: Lead, mentor, and motivate a team of customer care executives Drive performance to...

Attention All Job Seekers We are looking for aTeam Leader - Debt Collections (Domestic Process) Location: Kakkanad, Cochin Join Charter's expanding team as aTeam Leader - Debt Collections in our Domestic Process team. In this role, you will lead a team of Collection Executives, handle both inbound and outbound collection calls, and resolve customer issues...

1. Handles incoming and outgoing calls 2. Respond to customer queries in a polite, friendly, and professional manner. 3. Take ownership of all cases until a satisfactory solution is reached. 4. Adhere and follow on agreed KPI/Targets 5. Proper escalation process should be followed in all complex cases where the Associate may need to escalate the issue...

1. Handles incoming and outgoing calls 2. Respond to customer queries in a polite, friendly, and professional manner. 3. Take ownership of all cases until a satisfactory solution is reached. 4. Adhere and follow on agreed KPI/Targets 5. Proper escalation process should be followed in all complex cases where the Associate may need to escalate the issue...

Role & responsibilities To be the point of contact for overall operations of the clinic and to achieve the Operational, Quality & sales objectives of the team members. To generate sales and make the centre profitable. To monitor the administrative, operational and technical aspect for smooth functioning of the centre. To follow client retention policies and...

**ROLES AND RESONSIBILTIES** - Good communication and interpersonal skills - Ability to manage and handle multiple tasks - Have to explain about admission procedures and courses offered to the prospective students and their parents - Maintain regular communication with students & parents for coordinating admissions - Experience in academic Tele calling is...

Required call center executives - Qualification : Graduvation / equilant - Registering complaints & escalating to the concerned departments. **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Kakkanad, Ernakulam - 682030, Kerala: Reliably commute or planning to relocate before starting work...

Role: Team Leader – Domestic Voice Process (Insurance Customer Support)Location: KochiQualification: Graduation (Mandatory)Experience: Minimum 6 months as a Team Leader in voice processShift: RotationalSalary: ₹28,000 – ₹30,000 Job Responsibilities: Lead and manage a team of customer support executives. Ensure team performance, quality, and SLA...

Responsibilities: Answer inbound calls promptly and courteously Provide accurate information about products, services, and order status Assist customers with placing orders and resolving issues Handle customer complaints with empathy and professionalism Document customer interactions in our system Collaborate with other team members to ensure excellent...

Team Leader (Current Accounts) - Min 5+ Yrs in Current Account Sales with a team handling experience. Senior Bank Officer (Current Accounts) - Min 1 Yr in Current Account Sales.