Analyst - Risk Management

1 month ago


bangalore, India Razorpay Full time
Dear All,
Razorpay Bengaluru is hiring an Analyst - Risk Management
Roles and Responsibilities
Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
Handle transaction queries in case of discrepancies where disputes arise from the customer.
Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
Speak to merchants or customers to understand and address queries/concerns.
Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.
Skills and Experience
Experience-1-2 years into Transaction Monitoring.
Knowledge about a customer support app or CRM , such as freshdesk.
Please Note - We are looking for an immediate joiner with a relevant experience into Transaction Monitoring. You can share your updated resume in along with your experience in Transaction Monitoring, CTC , ECTC and Notice Period.
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