BPO KPO Voice and Non Voice Process

2 weeks ago


Chennai, India Sybex Support Services Inc. Full time
Job Title: KPO/BPO Job Location: ChennaiClient: HP

EligibilityCriteria:

02 years of experiencein BPO/KPO order booking/management.Freshers mustpossess their provisional certificate.Candidate mustreside in Chennai.

Responsibilities:

Manage customer orders efficiently andaccurately.Ensure timely order processing anddelivery.Communicate effectively with customersregarding order status and inquiries.Collaborate withinternal teams to resolve orderrelated issues.

Requirements:

Excellent written and spoken communication skills.Willingness to work in night shifts.Proficiency in PCoperations database management and project/processhandling.Customerfocused mindset with proactive andindependent work approach.

Preferred Qualifications:

Bachelors degree in any discipline.Previousexperience in customer service or order managementroles.
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