BPO KPO Voice and Non Voice Process
2 weeks ago
EligibilityCriteria:
02 years of experiencein BPO/KPO order booking/management.Freshers mustpossess their provisional certificate.Candidate mustreside in Chennai.
Responsibilities:
Manage customer orders efficiently andaccurately.Ensure timely order processing anddelivery.Communicate effectively with customersregarding order status and inquiries.Collaborate withinternal teams to resolve orderrelated issues.
Requirements:
Excellent written and spoken communication skills.Willingness to work in night shifts.Proficiency in PCoperations database management and project/processhandling.Customerfocused mindset with proactive andindependent work approach.
Preferred Qualifications:
Bachelors degree in any discipline.Previousexperience in customer service or order managementroles.
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