Consultant - Client Servicing (Live Events)

2 weeks ago

Mumbai, India Bookmyshow Full time
Are you passionate about live entertainment and skilled at building lasting client relationships? We're looking for a dynamic and experienced Client Servicing individual to join our vibrant team. In this key role, you'll be at the heart of ensuring our clients receive top-notch service and that every aspect of their live entertainment experiences is executed seamlessly. If you have a proven track record in managing client expectations, an eye for detail, and a knack for working across various teams, we'd love to hear from you
Your Role

  • Act as the main point of contact for our clients, offering exceptional service and nurturing strong relationships.

  • Dive deep into understanding client needs and objectives, crafting tailored solutions that go above and beyond.

  • Address and resolve client issues and concerns swiftly and effectively, ensuring their satisfaction.

  • Execution of live entertainment events, ensuring everything meets client specifications and our high-quality standards.

  • Collaborate with internal teams to guarantee that services and products are delivered on time and accurately.

  • Keep an eye on project progress, making adjustments as needed to stay on schedule and within budget.

  • Partner closely with teams in Marketing, Production, and Sales to ensure smooth execution of client projects.

  • Foster open communication and teamwork to align on goals and deliverables.

  • Conduct regular project meetings to review status, tackle any issues, and ensure everything is on track with client expectations.

  • Conduct market research to stay updated on industry trends, competitor activities, and client preferences.

  • Analyze data to provide valuable insights and recommendations for enhancing service delivery and client satisfaction.

  • Use market research to spot new opportunities for business growth and increased client engagement.

  • Ensure all contracts comply with company policies and legal requirements.

  • Oversee payment collection, ensuring timely and accurate invoicing and follow-up on outstanding payments.

Your Checklist

  • Bachelor's degree in Business Administration, Marketing, Event Management, or a related field.

  • At least 4 - 6 years of experience in client servicing within the live entertainment industry.

  • A proven history of managing high-profile clients and complex projects successfully.

  • Strong understanding of live entertainment operations and industry trends.

  • Excellent interpersonal and communication skills with the ability to build and maintain meaningful client relationships.

  • Demonstrated ability to work effectively across departments and manage multiple priorities.

  • Strong analytical and problem-solving skills with a keen eye for detail.

  • Proficiency in project management software and Microsoft Office Suite.

  • Ability to thrive in a fast-paced environment and adapt to changing circumstances.

  • Client Servicing

    1 day ago

    Mumbai, Maharashtra, India BookMyShow Full time

    **Are you passionate about live entertainment and skilled at building lasting client relationships? We’re looking for a dynamic and experienced Client Servicing individual to join our vibrant team. In this key role, you’ll be at the heart of ensuring our clients receive top-notch service and that every aspect of their live entertainment experiences is...

  • Trainee - Client Servicing (Live Events)

    2 weeks ago

    Mumbai, India Bookmyshow Full time

    BookMyShow is India's biggest entertainment company. We are the go to entertainment platform for millions of transacting users who watch movies and out of home entertainment. We also produce and manage the biggest music events, live performances, sports, plays across India such as Lollapalooza, Coldplay, Ed Sheeran, Bandland, Guns N' Roses, U2, Cirque De...

  • Client Services

    23 hours ago

    Mumbai, Maharashtra, India ENGAGE 4 EVENTS LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionENGAGE 4 EVENTS LLP (E4E) specializes in Expo and Event services, offering a range of professional services across four verticals. These include Expo Services such as stall design and fabrication, rental services, and customer engagement activities. E4E also organizes live concerts, product launches, and international speaker programs....

  • Client Acquisition

    1 week ago

    Mumbai, India Unified Sports & Events Full time

    About Cool Cactus EventsCool Cactus Events (a division of Unified Sports Management Services Pvt. Ltd. ) is a premium event design, production, and management company . We’re known for creating high-impact corporate events — for MICE, R&R’s, product launches, sales meets, brand activations, to social & sports experiences projects.Role OverviewWe are...

  • Client Acquisition

    1 week ago

    Mumbai, India Unified Sports & Events Full time € 7,20,000 - € 12,00,000

    About Cool Cactus Events Cool Cactus Events (a division of Unified Sports Management Services Pvt. Ltd. ) is a premium event design, production, and management company . We’re known for creating high-impact corporate events — for MICE, R&R’s, product launches, sales meets, brand activations, to social & sports experiences projects. Role...

  • Client Acquisition

    1 week ago

    Mumbai, India Unified Sports & Events Full time

    About Cool Cactus EventsCool Cactus Events (a division of Unified Sports Management Services Pvt. Ltd.) is a premium event design, production, and management company. We’re known for creating high-impact corporate events — for MICE, R&R’s, product launches, sales meets, brand activations, to social & sports experiences projects.Role OverviewWe are...

  • Client Acquisition

    1 week ago

    mumbai, India Unified Sports & Events Full time

    About Cool Cactus EventsCool Cactus Events (a division of Unified Sports Management Services Pvt. Ltd.) is a premium event design, production, and management company. We’re known for creating high-impact corporate events — for MICE, R&R’s, product launches, sales meets, brand activations, to social & sports experiences projects.Role OverviewWe are...

  • Client Acquisition

    1 week ago

    Mumbai, India Unified Sports & Events Full time

    About Cool Cactus Events Cool Cactus Events (a division of Unified Sports Management Services Pvt. Ltd. ) is a premium event design, production, and management company . We’re known for creating high-impact corporate events — for MICE, R&R’s, product launches, sales meets, brand activations, to social & sports experiences projects. Role Overview We...

  • Urgent: Client Acquisition

    1 week ago

    Mumbai, India Unified Sports & Events Full time

    About Cool Cactus Events Cool Cactus Events (a division of Unified Sports Management Services Pvt. Ltd.) is a premium event design, production, and management company. We’re known for creating high-impact corporate events — for MICE, R&R’s, product launches, sales meets, brand activations, to social & sports experiences projects. Role Overview We...

  • Client Servicing Executive

    1 day ago

    Mumbai, India Vertex Events Full time

    Job Description: We are an established event company specializing in organizing and executing a wide range of events, including corporate conferences and trade shows. We are seeking a dynamic and customer-focused individual to join our team as a Client Servicing Executive. In this role, you will be responsible for managing client relationships, ensuring...