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Customer Support Executive( Bangalore)
3 weeks ago
CTC: 2.75LPA-3LPA
Exp: Fresher
Location: Bangalore
Working Mode: OnsitePrimary Skill: Hindi and English language Mandatory, Finance Knowledge
Good to have: Excellent Communication skills
Qualification: BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM
Roles and Responsibilities:-
● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
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