SDE, Amazon Business, AB WW Post Purchase Experience Tech
3 weeks ago
The charter of the Post Purchase Experience (PPX) team is to deliver an integrated experience for all post purchase capabilities and use cases that range from order management (Your Orders), self-service help (Message Us chat bot), and finally assisted service through AB CS Agents (AB CRM, built on top of Customer Support Central). We are also the custodian of overall PPX by collaborating with other PPX teams such as ABA, invoices and MYD (Manage Your delivery). Our vision is to empower customers to execute post order actions through intuitive self-serve experiences that are more convenient than contacting customer support, while enabling customers to interact with customer support (human or bot) if they are preferred channels.
As an SDE on the team, you will develop design patterns, APIs, and highly scalable services that make the B2B use cases intelligent. You will have to work across the AB domain and diverse set of teams and enable them to leverage customer profiles. You will have an opportunity to learn from seasoned engineers and learn/practice cutting edge technologies. We are looking for passionate engineers who are hungry for impactful work and willingness to experiment and learn.
About the team
AB-SET mission is to provide ubiquitous, contextual and personalized service experiences optimized for business customers on desktop and mobile during the entire lifecycle of customers – registration, onboarding, feature adoption, pre-purchase, post-purchase, and evangelism – based on customer value, maturity, issue complexity, and emotional state of the customers.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
-
Hyderabad, India ADCI HYD 13 SEZ Full timeAmazon Business is one of Amazon’s fastest growing new initiatives focused on building solutions to enable business customers to research, discover and buy business, industrial and scientific products in large catalogs; across multiple devices, marketplaces and regions. Our customers include individual professionals, businesses and institutions that buy in...
-
Hyderabad, India ADCI HYD 13 SEZ Full timeAmazon Business is one of Amazon’s fastest growing new initiatives focused on building solutions to enable business customers to research, discover and buy business, industrial and scientific products in large catalogs; across multiple devices, marketplaces and regions. Our customers include individual professionals, businesses and institutions that buy in...
-
Investigation Spec.
6 days ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad - A85 Full timeGraduate in any discipline is required. Excellent written and spoken in French language, minimum Graduate with B2.2 Adv. Diploma/ certification holders required. Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined,...
-
Investigation Spec.
2 days ago
hyderabad, India Amazon Dev Center India - Hyderabad - A85 Full timeAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME).The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine...
-
Investigation Spec.
3 weeks ago
Hyderabad, India Amazon Dev Center India - Hyderabad - A85 Full timeAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME). The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine...
-
Operations Manager
3 weeks ago
hyderabad, India Amazon Dev Center India - Hyderabad Full timeAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME).The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine...
-
Operations Manager
3 weeks ago
Hyderabad, India Amazon Dev Center India - Hyderabad Full timeAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME).The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine...
-
Headcount Planner, Amazon Business Vertical
6 days ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - 5+ years of driving process improvements experience - Knowledge of Excel at an intermediate level (e.g.,...
-
Hyderabad, India Amazon Full timeKey job responsibilities:- Define worldwide Amazon Flex Close-Looping strategy and execution plan for ensuring we are able to drive material improvements in DP sentiments. You will be responsible for structuring findings into business cases that supports the project plan, justify investment needs and defines the next steps.- Leveraging various deep dives,...
-
Applied Scientist Ii, Amazon Business
3 days ago
Hyderabad, India ADCI HYD 13 SEZ Full timePhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining,...
-
QA Engineer
2 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeThe Amazon Business team is seeking a Quality Assurance Engineer. Amazon Business (AB) is a marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits that address the needs of businesses. We launched on Amazon.com on April 28th 2015. Our customers have...
-
QA Engineer
3 weeks ago
hyderabad, India ADCI HYD 13 SEZ Full timeThe Amazon Business team is seeking a Quality Assurance Engineer. Amazon Business (AB) is a marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits that address the needs of businesses. We launched on Amazon.com on April 28th 2015. Our customers have...
-
QA Engineer
3 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeThe Amazon Business team is seeking a Quality Assurance Engineer. Amazon Business (AB) is a marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits that address the needs of businesses. We launched on Amazon.com on April 28th 2015. Our customers have...
-
Data Engineer, AB Data Analytics and Insights
3 weeks ago
hyderabad, India ADCI HYD 13 SEZ Full timeAmazon Business Data Analytics and Insights (ABDAI) team is looking for a Data Engineer (DE) to play a significant role in building their large-scale, high-volume, high-performance data integration and delivery services. These data solutions would be primarily used in periodic reporting, and drive business decision making while dealing efficiently with the...
-
Data Engineer, AB Data Analytics and Insights
3 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeAmazon Business Data Analytics and Insights (ABDAI) team is looking for a Data Engineer (DE) to play a significant role in building their large-scale, high-volume, high-performance data integration and delivery services. These data solutions would be primarily used in periodic reporting, and drive business decision making while dealing efficiently with the...
-
Data Engineer, AB Data Analytics and Insights
2 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeAmazon Business Data Analytics and Insights (ABDAI) team is looking for a Data Engineer (DE) to play a significant role in building their large-scale, high-volume, high-performance data integration and delivery services. These data solutions would be primarily used in periodic reporting, and drive business decision making while dealing efficiently with the...
-
Sr. Software Dev Engineer, Amazon Payroll Tech
2 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeAre you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position...
-
Sr. Software Dev Engineer, Amazon Payroll Tech
3 weeks ago
hyderabad, India ADCI HYD 13 SEZ Full timeAre you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position...
-
Sr. Software Dev Engineer, Amazon Payroll Tech
3 weeks ago
Hyderabad, India ADCI HYD 13 SEZ Full timeAre you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions? If so, we are looking for you to fill a challenging position...
-
Sde
24 hours ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time1+ years of non-internship professional software development experience - Experience programming with at least one software programming language The Transportation Team is looking for a passionate SDE who will be responsible for working with business, operations to gather ship carrier requirements and collaborate with transportation technology teams to...