Lead Site Reliability Engineer

1 month ago

Bengaluru, India HCLSoftware Full time

Position – SRE Architect/ Lead Site Reliability Engineer

Location – Pune/Bangalore/Chennai/Noida

Exp – 14+


We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL s fast-growing, $2B software business and make an impact from Day 1


This is an exciting time to be joining HCL Software, as we expand, invest, and grow. At BigFix, our mission is to manage every endpoint, unifying Security Operations, and IT Operations for the world’s leading enterprises. We provide the industry's leading endpoint management platform, spanning the broadest set of endpoints, aligning IT and Security with seamless automation and insightful reports.


The Role


HCL BigFix is looking for a Senior Software Architect II to act as a Lead Site Reliability Engineer to work on infrastructure for a new product that will help keep our customers’ endpoints secure. You will be a part of a team that leverages modern technological solutions to drive growth and

efficiency. Your daily responsibilities will be centered on HCL Big Fix's cloud infrastructure, with daily tasks related to improving scalability, reliability, and observability.

The ideal candidate will have a strong background in software engineering and cloud-delivered system administration, with a proficiency in modern infrastructure tools (e.g., Kubernetes, Docker, AWS/GCP/Azure), with a passion for designing, implementing, and maintaining

reliable and scalable systems. On-call duties are involved in this role.


What You'll Do


  • Mentor and be a team lead to a team of SRE’s that support our SaaS Product Collaborate with development and operations teams to design, implement, and maintain scalable and reliable infrastructure solutions.
  • Implement and manage monitoring, alerting, and logging systems to ensure proactive identification and resolution of issues.
  • Work on the automation of infrastructure provisioning.
  • Perform regular system and application performance analysis, tuning, and capacity
  • planning.
  • Ensure cost efficiency and efficacy of complex, multi-cloud product and tackle ongoing cost minimization efforts.
  • Ensure the availability of new and existing developer tools.
  • Drive the migration of large-scale, distributed diagnostics applications towards cloud-native microservices.
  • Analyse and plan for capacity management and lead infrastructure change management for cloud-based services.
  • Work with SWE counterparts to identify and mitigate production issues.
  • Document and implement failover/disaster recovery plans.
  • Participate in code reviews and contribute to technical architecture documents.
  • Participate in team on-call rotations.


What You'll Bring:


  • BS in Computer Science or related technical field or proof of exceptional skills in related fields with practical software engineering experience.
  • Expert knowledge of cloud operating system internals, filesystems, disk/storage technologies, and storage protocols, and networking stack.
  • Experience leading troubleshooting and full-cycle incident response, including mitigation, correction, and prevention.
  • Experience mentoring junior developers and empowering teams to work effectively and collaborative.
  • Extensive experience defining technical roadmap and a track record of delivering on that roadmap.
  • 5+ years of managing services in distributed systems.
  • 5+ years of experience with common containerization tools, such as Kubernetes or Docker.
  • Expert knowledge of at least one higher-level language such as Python or Go.
  • Expert knowledge of CI/CD tools, Jenkins, or GitHub Actions.

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