Senior Tech Support

16 hours ago


Gurugram, India NETNXT Network Full time

Company Description

NETNXT Network provides IT consulting, network implementation, troubleshooting services, and network security. We offer end-to-end IT infrastructure services for E-commerce and startups, including building open-source on-premises and cloud servers to host databases and web services. Our cloud monitoring services enable customers to monitor network/server performance and ensure service uptime effectively.

Role Description

This is a full-time on-site role for a Presales Engineer located in Bengaluru. The Presales Engineer will be responsible for providing technical support, preparing sales proposals, assisting with product integration, and ensuring security compliance. Day-to-day tasks include collaborating with sales teams, performing demos and product presentations, understanding client requirements, and offering tailored solutions to meet their needs.

Qualifications

  • Technical Support and Presales skills
  • Sales and Integration skills
  • Experience in Security and compliance
  • Strong customer service and communication abilities
  • Problem-solving skills and attention to detail
  • Ability to work on-site in Bengaluru
  • Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field
  • Experience in the IT consulting industry is a plus


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