Customer Support Associate

4 weeks ago


uttar pradesh, India Attero Recycling Pvt Ltd Full time
We are looking for a Customer Support Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving Customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.
Responsibilities
Managing large amounts of inbound and outbound calls in a timely manner
Identifying customers’ needs, clarify information, research every issue and providing solutions
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call centre database in a comprehensible way.
Pass the data in timely manner to third party logistic partner to arrange pickup.
Follow up with Logistic partner to arrange pickups in within TAT.
Meet personal/team qualitative and quantitative targets
Requirements and skills
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Must be Graduate.

  • Ghaziabad, Uttar Pradesh, India Perfact Impression Pvt. Ltd Full time

    We are hiring a Customer Support Associate to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service...


  • Noida, Uttar Pradesh, India ecoach technologies private limited Full time

    Job Title: Customer Support Associate(onsite) Day range: (onsite) - Monday to Saturday - 11 am to 8 PM (flexible) Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) Pay: ₹11,000.00 - ₹20,000.00 per month **Responsibilities**: Handling student's queries (we are online Edtech...


  • Lucknow, Uttar Pradesh, India Niftel Communications Full time

    Full Time Profile: Customer Support Associate Log in hours: 8 hours login and 1 hour break Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 10k to 15.5k (in hand) Notes: - Excellent communication skills Role & Responsibilities: - Handling customers - Solving queries **Job Types**: Full-time, Fresher Pay:...


  • Moradabad, Uttar Pradesh, India OAC Full time

    Broad Job Description of Customer Support Associate (CSA) shall be as under: 3. Following up for signatures / additional documents BCC/AODs etc. 4. Collection of audit related documents etc. from the existing as well as prospective clients, 5. Attend any other miscellaneous assignments / responsibility given by BO / Local office from time to time and ready...


  • Lucknow, Uttar Pradesh, India Startlegal placement services Full time

    Full Time Profile: Customer Support Associate Log in hours: 8 hours login and 1 hour break Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 10k to 15.5k (in hand) Notes: - Excellent communication skills Role & Responsibilities: - Handling customers - Solving queries CONTACT NO - 8840156323 **Job Types**:...


  • Lucknow, Uttar Pradesh, India woodrock infotech pvt ltd Full time

    Role: Customer Support Associate (CSA) Job Location: Lucknow Hiring immediate joiners Mode of Work: Work from Office Process - Inbound Customer Service. Job Profile - Have to handle customer queries. Criteria Work Timing: Rotational (9 Hrs of Work) Week off - Any 1-day week off (Rotational) Location details for Walk In interview: 8th floor Bhavya...


  • Noida, Uttar Pradesh, India Snow Planners And Builders Full time

    **We Are Hiring !!!** Role - International Non Voice, French Voice Process, Chat Process Salary - 15k Take home, 19CTC Location - Noida Qualification - Graduation is mandatory Experience - Fresher as well as experienced Shift - Day Rotational shift AGe - 18 to 40 Rotational week off **Key Responsibilities**: - Excellent written communication skills...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job description** - **Tech Mahindra**_ **is hiring for Premium E-Commerce process**. **Noida Location** **Position offered: Customer Support Associate** **Qualification: Under Grad/Graduate Both Can Apply.** **Employment Type: Permanent Job Role** **Module - Work From Office** **Job Type: Full Time** **Industry: Bpo, Call Center ITs** **Working...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job description** - **Tech Mahindra**_ **is hiring for Premium E-Commerce process**. - **Fluent English Communication Skill Is Mandatory**_ **Noida Location** - **Position offered: Customer Support Associate**: - **Qualification: Under Grad/Graduate Both Can Apply.**: - **Employment Type: Permanent Job Role**: - **Module - Work From Office**: - **Job...


  • Noida, Uttar Pradesh, India Leverage Edu Full time

    **Job description** **About the Role** As a Student Success Associate, you will be the (Point-Of-Contact) POC between the students and the internal team. If you are someone who is an active listener, can patiently resolve problems as they arise, then this role is for you. You'll work closely with a diverse group of people coming from leading MNCs such as...


  • uttar pradesh, India Credgenics Full time

    Credgenics is India's first-of-its-kind NPA resolution platform, backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, banks, NBFCs, and digital lending firms to improve their collection efficiency using technology, automation intelligence, and optimal legal routes in order to facilitate the resolution...


  • Noida, Uttar Pradesh, India Evanik Networks Pvt Ltd Full time

    Job Title: Support Executive Company: Evanik Networks Pvt. Ltd. Location: Noida ( U.P.) About Evanik Networks: Evanik Networks Pvt. Ltd. is a leading provider of innovative E-Commerce seller solutions tailored to meet business needs. Committed to excellence, we deliver cutting-edge SaaS for efficient and back-office operations. **Position Overview**: We...


  • Noida, Uttar Pradesh, India Evanik Networks Pvt Ltd Full time

    Job Title: Support Executive Company: Evanik Networks Pvt. Ltd. Location: Noida ( U.P.) About Evanik Networks: Evanik Networks Pvt. Ltd. is a leading provider of innovative E-Commerce seller solutions tailored to meet business needs. Committed to excellence, we deliver cutting-edge SaaS for efficient and back-office operations. **Position Overview**: We...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Domestic Voice process Process - FLIPKART Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    International voice process Process - Western Union Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    International voice process Process - Western Union Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • uttar pradesh, India Genpact Full time

    We are hiring for the role of Process Associate/ Process Developer -Voice rolesResponsibilities:-Servicing inbound phone enquiries from Members requesting service & support with, but not limited, to:Use available information and tools to validate identity of the caller to safeguard Member information.Initiate effective and timely written communication with...


  • Lucknow, Uttar Pradesh, India V5 Global Services Pvt Ltd Full time

    Profile - Customer Support (Blended) Qualification - 12 th skill - Handling customer over chat & Calls Must have System + Wifi Must have Good Communication Skill. Fresher & Experience both can apply. Pay: ₹6,000.00 - ₹8,500.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...


  • Indore, Madhya Pradesh, India Adyan Consultants PVT LTD. Full time

    What is the job role of customer support associate?Interacts with customers to provide information in response to inquiries about processes, products, or services; handle and resolve complaints; or refer complex matters to professional or managerial staff. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Post - Customer support associate Process - FLIPKART Work From Office Indore Job location - Indore Inbound Voice process Excellent fluency in English communication 6 days working Rotational shift Immediate joiners are preferred **Job Types**: Full-time, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...