Operations Team Lead
2 weeks ago
Job Title: Operations Team Lead
Location: Pushpa Junction, Calicut
Experience: Minimum 3 Years in Operations Management
Gender: Male / Female
Salary: ₹30,000 – ₹35,000 per month
Job Summary:
We are looking for an experienced and driven Operations Team Lead to oversee and coordinate daily operational activities. The ideal candidate will have strong leadership skills, hands-on experience in operations, and the ability to manage teams and deliver results effectively.
Key Responsibilities:
Oversee and coordinate daily office operations to ensure smooth business flow.
Supervise staffing, training, and sales teams to meet performance goals.
Plan and implement training programs, including sales and skill-building workshops.
Monitor and guide team performance to align with business objectives.
Manage client services, documentation, and operational planning from start to finish.
Collaborate across departments to resolve bottlenecks and improve processes.
Conduct training sessions or classes on operational management.
Assist leadership in system improvements, tool integrations, and automation adoption.
Ensure timely compliance with business policies and procedures.
Required Skills and Competencies:
Strong understanding of operational functions within a business environment.
Experience in team management and cross-functional coordination.
Proficiency in training design and delivery, especially in sales and operations.
Knowledge of tools like HRMS, CRM, and IVR for workflow automation.
Excellent communication, organizational, and problem-solving abilities.
Ability to multitask and adapt quickly to changes.
Professional presentation and training facilitation skills.
Job Type: Full-time
Pay: ₹30, ₹35,000.00 per month
Work Location: In person
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