Technical Writer

3 weeks ago

Hyderabad, India HighRadius Full time

Job Summary:

We are currently seeking Technical Writers to join our growing organization. In HighRadius, we have dedicated technical writers across different product verticals. As a Technical writer, you will be working closely with our Product Management team to create easy-to-understand user content, release notes, and how-to-videos to increase our product clarity, performance, and usability. Good language skills and ability to work cooperatively with other teams are a must. With this role, you will have the opportunity to grow your career in Content/Technical Writing. If you are interested, we encourage you to submit your application.

Skills and Experience Needed:

  • Work with Product Management teams to understand product documentation requirements and write manuals for our enterprise cloud products
  • Create content that fulfills company standards and audience goals
  • Analyze current content and make improvements as necessary
  • Organize and write Online Help Content for products
  • Write other technical documentation for consultants as well as Sales
  • Write straight-forward user tutorials and interface text
  • Prepare graphics and illustrations to elaborate on or complement technical writing
  • Analyze documents to maintain continuity of style content
  • Gather usability feedback from customer success team and product management team
  • Revise documents as new issues arise
  • Create product feature videos for end users

Job Specification:

  • CGPA 7 & above
  • University degree in Computer Science, Engineering 
    OR
    Post Graduates in M.A Literature, Mass Communication, Linguistics
  • Minimum 1 to 4 years of experience in technical writing
  • Strong attention to detail
  • Skilled at prioritization and multi-tasking. Handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively
  • Demonstrate excellent communication skills in interaction with various teams, and the ability to ask the right kind of questions
  • Adapt to changing requirements
  • Experience in using Madcap Flare and Camtasia (Preferred)
  • Basic understanding of GitHub and Jenkins (Preferred)

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