CRM Technical Developer

3 weeks ago


Delhi, India Systems Arabia Full time
CRM Technical Developer:

Will be responsible to lead the offshore team of developers and CRM specialists in implementing, customizing, and maintaining Microsoft Dynamics 365 CRM solutions.

Responsibilities:Design and implement integration strategies with third-party applications, using various tools such as Azure Integration Services, Power Automate, and other APIsWork closely with functional consultants and business stakeholders to gather requirements, design technical solutions, and ensure they align with business objectives.Lead the customization of D365 CRM modules to meet specific business needs, including entities, workflows, plugins, and form scripting.Ensure the platform is optimized for performance, scalability, and stability through monitoring, troubleshooting, and continuous improvement initiatives.Prepare and maintain detailed technical documentation, including design specifications, configuration guides, and integration protocols.Review code ensure adherence to best practices, and mentor junior developers in coding standards and project methodologies.Communicate technical solutions and strategies with clients, project managers, and other key stakeholders, both offshore and onshore.

Requirements:6+ years of experience with Microsoft Dynamics 365 CRM (including Project Operations).Solid understanding of customization, including custom entities, plugins, workflows, and JavaScript within Dynamics CRM.Experience with data migration and integration tools like KingswaySoft, Scribe, or similar.Proven track record of leading technical teams in an offshore model.Strong knowledge of SQL, C#, .NET, and other relevant programming languagesExperience with Power Apps, Power BI, and other Power Platform tools is a plus.Strong analytical, problem-solving, and communication skills.Preferably Microsoft Certified: Dynamics 365 certifications in CRM or related areas.Experience working with Agile or Scrum methodologies.Prior experience in global delivery models.



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