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Technical Operations Manager

3 months ago

Chennai, India CBTS Full time

Greetings


CBTS is a leading technology provider to more than 3,000 organizations in all industries, including dozens of Fortune 500 and Global 2000 companies. We provide consulting resources and cloud or on-premises technologies that deliver consistent IT performance, reduce costs, and increase operational efficiency. What differentiates CBTS is the agility, flexible delivery models, and client focus of a smaller company coupled with the ability to deliver the resources, scale, and capabilities required by large organizations. With over 800 certified engineers and locations across North America, Europe, and Asia, CBTS offers outstanding expertise in transforming business operations. CBTS stays at the forefront of technology trends to offer best-of-breed solutions to our clients. We partner with all leading technology manufacturers across the broad IT landscape and offer customized solutions to achieve our client?s measurable business outcomes.


Client - CBTS Technologies

Role - Manager Technical Operations

Experience - 8+

Location - Remote

Mode - Permanent

EST Shift


Manager Technical Operations – AWS IAM


Job Description:

Manages a team of AWS IAM Engineers responsible for the development and support of AWS IAM resources including users,

groups, roles, and policies. Leads and actively participates in the interpretation and implementation of AWS IAM access policies and

procedures for our customer. Creates and maintains a high performing team by attracting, developing, and retaining talent to ensure

business needs are accomplished. Participates in the development of new or existing service offerings for CBTS Managed Services.


Responsibilities:

• This is a highly visible, customer-facing leadership role, leading a team of engineers responsible for timely implementation of

AWS IAM access policies and procedures.

• Drives operational efficiencies and process improvement in the development and implementation of AWS IAM access policies in a

large enterprise environment.

• Ensures the developed solutions follow corporate IAM security policies/standards and regulatory requirements while enforcing the

principle of least privilege.

• Manages team changes, incidents, and outages to restore service and minimize impact to IAM services.

• Develops high understanding of customer perspective and requirements and formulates a plan to meet those.

• Actively participates in the day-to-day delivery of AWS IAM Operations and regular communication with the customer.

• Prepares and presents formal presentations related to assigned projects.

• Leverages systems & processes to develop a cohesive team & retain talented individuals to exceed customer needs.

• Evaluates team performance and provides feedback, empowerment, and coaching.


Qualifications

• 5+ years’ experience leading a team of engineers, contractors, and third parties to deliver complex systems.

• Strong technical experience in the development and implementation of AWS IAM enterprise solutions.

• Experience in project management, enterprise implementation, strategic planning, business acumen, and change management.

• Ability to develop processes and procedures for supporting and implementing complex, enterprise solutions.

• Ability to manage people with a diversity of talents, including highly skilled engineers.

• Excellent analytical ability and problem-solving skills.

• Sound judgment and ability to work as part of a team in a fast-paced environment.

• Strong organizational skills

Accreditation / Certification / Licenses:

• Preferred candidates or possess the equivalent experience: AWS Developer Assoc or AWS Solution Architect Associate


If you are Interested, Kindly share your updated resume with below details in


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