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Telecaller

4 months ago

hyderabad, India Smartedge Consulting Full time
Company Description

Smartedge Consulting is a multi-disciplinary ISO consulting company located in Hyderabad. We specialize in providing Management Systems Consulting services for various ISO certifications such as ISO 9001 Certification, IATF16949 Certification, ISO 14001 Certification, ISO 14064 Certification, OHSAS 18001 Certification, ISO 22000 Certification, HACCP Certification, BRC Food Standard, Organic Certification, ISO 50001 Certification, and ISO 27001 Certification. We also offer services for Integrated Management Systems and process improvement models like CMMI.

Role Description

This is a full-time on-site role located in Hyderabad for a Telecaller. The Telecaller will be responsible for making outbound calls to potential clients, explaining our consulting services, and scheduling appointments. The Telecaller will also handle inbound calls, answer queries, and provide information about our services. The role requires excellent communication skills and the ability to build relationships with clients.

Qualifications
  • Excellent verbal communication skills
  • Strong sales and negotiation skills
  • Ability to build and maintain relationships
  • Good listening and problem-solving skills
  • Ability to work independently
  • Experience in telemarketing or tele sales is a plus
  • Knowledge of ISO certifications and management systems is a plus
  • Fluency in multiple languages is a plus