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Business Analyst
2 weeks ago
Shift timing - 2 PM to 11 PM (The company provides Cab drop facility)
Work location - Noida (On-site)
Roles and Responsibilities:
Define and analyze business requirements to ensure alignment with business objectives
Document detailed business requirements use cases, and process flows
Contribute to the development of functional and design specifications based on gathered requirements
Create Business Requirements Documents (BRDs) and Functional Requirements Documents (FRDs)
Support pre-sales and post-sales activities, including client meetings, proposal development, and follow-up
Analyze the impact of requested changes on existing processes, systems, and workflows
Collaborate with developers to understand and troubleshoot technical problems
Act as a liaison between business stakeholders and technical teams to ensure effective communication and resolution of issues
Undertake root cause analysis for problems to identify underlying issues
Implement preventive and corrective measures to meet business and performance needs
Assist the sales team on client calls for requirement gathering
Provide expert advice and support during client interactions to ensure accurate understanding of client needs
Qualifications:
Bachelor's degree in Business Administration, Information Technology, or a related field; Master's degree preferred
Minimum of 3 years of experience as a Business Analyst, with a focus on requirements analysis and functional specification development
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proven ability to work collaboratively with cross-functional teams
Experience in root cause analysis and implementation of preventive measures
Proficiency in business analysis tools and methodologies
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