Delivery Manager

1 month ago

bangalore, India Nexer Group Full time
ELIGIBILITY • 15+ years of experience in AX/D365FO assignments • 10+ years of experience in lead & management roles within AX/D365FO • Profound understanding of project management methodologies and tools.
• Strong leadership acumen to drive project success.
RESPONSIBILIES
• Project Delivery: o Lead and oversee end-to-end delivery of ERP projects, ensuring adherence to project timelines, quality standards, and client expectations. o Collaborate closely with cross-functional teams, including developers, consultants, and business analysts, to achieve project objectives. o Monitor project progress, identify risks, and proactively implement mitigation strategies.
• Leadership and Collaboration: o Motivate and guide project teams to optimize performance and foster collaboration. o Facilitate consistent communication among stakeholders, including team members and clients. o Foster a proactive approach to issue resolution.
• Client Relationship Management: o Support pre-sales efforts. o Create Go-to-Market materials. o Act as a trusted advisor to clients throughout the project lifecycle. o Cultivate lasting client relationships through transparent communication, exceptional service, and a deep understanding of their business goals.
• Functional Expertise:
2
o Become a subject matter expert in Microsoft Dynamics 365 Finance and Operations. o Support functional solutions, analyze requirements, and provide technical and operational guidance.
TASKS
•
Collaborate with BU Manager to increase delivery quality standards and new business opportunities.
•
Build a good relationship and keep in touch with employees and customers during their assignment through attendance and joint activities.
•
Work with Nexer EA Global management teams to understand the new requirements and collaborate with CU managers to allocate the right resources.
•
Share ideas/knowledge on growth areas and assist BU manager in defining the growth strategy.
•
Coordinate with BU Manager about development, changes, and important events in the Business Area/CU
•
Assist sales & pre-sales activities, by identifying the people with right skillset.
•
Identify cross selling opportunities within the unit and existing customers.
•
Drive teams to deliver the quality solutions within the planned timelines

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