Solutions Engineer

3 weeks ago

Bangalore, India VergeCloud Full time
About the Role
We are looking for a technically adept Solutions Engineer to partner with our sales team in delivering high-performance, secure, and scalable content delivery and application solutions to our customers. You will play a key role in understanding complex customer challenges, designing robust architectures, and ensuring smooth technical validation through demos, proof-of-concepts, and solution proposals.
This role is ideal for someone who thrives at the intersection of networking, application performance, and security - and can communicate complex technical solutions to both technical and business stakeholders.
Requirements Key Responsibilities
Pre-Sales & Solution Design
Partner with Account Managers to lead technical discussions from discovery through deal closure.
Translate customer requirements into tailored solution designs, incorporating scalability, availability, and security considerations.
Deliver compelling presentations, demos, and proof-of-concepts that clearly show business impact.
Provide architecture recommendations to improve application responsiveness, reliability, and resilience.
Technical Problem-Solving
Assess and diagnose challenges in content delivery, availability, and load handling.
Design strategies to ensure optimal request handling, efficient routing, and minimal latency for end users.
Recommend measures to protect against malicious traffic, automated abuse, and service disruption.
Implement best practices for content delivery efficiency and consistency across global endpoints.
Collaboration & Customer Success
Act as the go-to technical resource for both customers and internal teams throughout the customer lifecycle.
Collaborate with product and engineering teams to refine solutions based on customer feedback.
Maintain long-term technical relationships to ensure solution adoption and expansion opportunities.
What We're Looking For
Bachelor's degree in Computer Science, Engineering, or related technical field.
5+ years of experience in solution engineering, pre-sales, or architecture roles within networking, application delivery, or cloud technology companies.
Strong understanding of how internet-based services are delivered and secured at scale.
Experience designing solutions that balance performance, scalability, and security for high-traffic applications.
Ability to troubleshoot complex delivery issues involving multiple layers of the technology stack.
Confident communicator who can simplify technical concepts for business stakeholders and influence decision-making.
Preferred Experience (Nice to Have)
Exposure to large-scale content distribution or streaming environments.
Familiarity with application security, automated traffic mitigation, and resilience planning.
Experience working with geographically distributed delivery infrastructures.

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