Pratice Head

As the Head of Solution Consultancy, you will play the role of head of Solutioning in the Professional services BU and reporting directly to the EVP of Professional services in USA. Your primary responsibility will be to guide the solution consultants in designing the optimal Solution for each engagement using Connected Worker Platform's Mobile Solution for Operators, Maintenance, and Warehouses.

You will advise customers on adopting the best practices and recommended solutions integrated with SAP EAM, IM/WM/EWM and APM systems such as Aspen tech or GE Meridium. You

will work closely with our product management team and engineers in India to prioritize and address value added requirements via JIRA.

How You Will Make An Impact

● Leadership and Strategy: Provide strategic leadership for the Solution Consulting team,

aligning efforts with overall business objectives.

● Solution Consulting Practice: Develop and execute a comprehensive solution consulting

strategy, best practices and playbooks to drive revenue growth and client satisfaction.

● Team Management: Lead, mentor, and inspire a high-performing team of Solution

Consultants.

● Team Culture: Foster a collaborative and innovative team culture that encourages

continuous learning and development.

● Client Engagement: Work closely with clients to understand their business challenges, goals

and help solution consulting team develop As-Is and To-Be Process Flows

● Sales Collaboration: Collaborate with the sales team to develop compelling and

differentiated solutions that meet client needs and drive the highest value and impact.

● Industry Expertise: Deep understanding of asset intensive industries such as mining, metals,

oil & gas, chemicals and utilities.

● Domain Expertise:Prior exposure to enterprise asset management, plant operations, and

warehouse operations is a huge plus.

● Integration Expertise: Prior experience working with SAP EAM, IM/WM/EWM, IBM Maximo

and APM systems such as AspenTech or GE Meridium. Provide technical expertise and

guidance on system integrations.

● “Value/ROI” Focused Solution Design Development:Oversee the creation of detailed and

impactful solution designs, ensuring alignment with client requirements, industry best

practices and maximizing client’s ROI.

● Solution Architecture: Provide guidance on solution architecture, design, and

implementation.

● Value/ROI focused Solution Design Audits: Ensure the integration of value-based principles

into solution consulting processes, minimizing gaps, and emphasizing the delivery of

measurable value to clients.

● Collaboration with Cross-Functional Teams:Collaborate with other departments, including

sales, product development, and product management, to ensure on-time and high-quality

solution delivery to the customer.

● Pre-Sales and Customer Success Collaboration: Act as a liaison between Solution

Consulting and Pre-Sales to drive alignment between sales, delivery and customer success.

● Performance Metrics: Establish and monitor key performance indicators (KPIs) to minimize

solution design gaps, defect leakage, QA processes to measure the effectiveness, quality

and success of the Solution Consulting team.

What You Bring to The Team

● Proven experience in a leadership role within Solution Consulting or a related field.

● Strong understanding of industry-specific solutions and services.

● Strong experience of developing As-Is, To-Be processes and developing team competencies

● Prior experience of leading 50-100 team members and establishing a solution consulting

practice.

● Prior experience working with SAP, IBM Maximo and/or APM systems

● Excellent communication and presentation skills, with the ability to articulate complex

technical concepts to both technical and non-technical audiences.

● Track record of successfully leading teams and driving business growth.

● Bachelor's degree in Engineering or Science; Master's degree preferred