Senior Engineer

5 days ago


new delhi, India NTT DATA Full time

Job Description

Want to be a part of our team?

Senior MS Engineer - Data Center ensure that IT infrastructure and systems remain operational through identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution.

Working at NTT

1. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.

2. Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail.

3. Investigate second line support calls assigned and identify the root cause of incidents and problems.

4. Report and escalate issues to 3rd party vendors if necessary.

5. Provide telephonic support to clients when required.

Skills Summary

What will make you a good fit for the role?

Workplace type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

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