SOC Analyst
4 weeks ago
Expertise:
• Strong IT Background
Exposure/Experience in IT Security
• Strong Curiosity and Interest in IT Security
Ability to follow documented processes & procedures
• Ability to work in high pressure environment
Responsibilities:
/ Monitoring of IT Security events on SOAR, and Ticketing System Monitoring of IT Security Mailboxes for Customer inquiries/Notifications Open/Triage/Track/Close Security Tickets for Tier Use Cases
Perform Basic Investigation and Mitigations using ZF IT Security tools Identify False positive Alerts
. Escalate to Tier SOC Analysts when necessary
Tier SOC Analysts Expertise:
Strong IT Background
Strong, and Broad IT Security Experience & Certifications (list) Experience in IR (Incident Response) processes & procedures Scripting Skills
Strong Communications Skills
Ability to mentor Tier SOC Analysts
Responsibilities:
Perform in-depth Investigation and Mitigations using ZF IT Security tools
Participate in major incident IR activities - using internal ZF and external resources Open/Triage/Track/Close Security Tickets for Tier Use cases
Engage ZF Resources & Security Teams as necessary
Identify/Document opportunities for improvement in SOC Processes & Procedures Recommend & Develop Solutions for Tier
Work together with Automation Team to automate Repetitive Tasks
Threat Hunting activities when requested
Ensure updates to Runbook/Playbook documentation
Documentation of what has been done/changed per ZF documentation and change management standards
Coordinate with SOC Lead and escalate to ZF Level and/or ZF SOC Lead when necessary
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