BPO Tech Support

3 weeks ago


Mumbai, India Apprication Pvt Ltd Full time

Apprication Pvt Ltd -Hiring for BPO Technical support Executive- Work from office -Night shift - Goregaon(E)

Job Description :
-Excellent communication in English is mandatory.
-Must have minimum 2 year Experience
-Working on tickets and resolving the issues of clients/customers.

-Testing/replicating the issues raised by clients

  • Logging PMT tickets for a resolution from appropriate teams

-Working on tickets and resolving the issues of clients/customers
-Testing/replicating the issues raised by clients

-Installation of software / Hardware via remote.

-Giving training to the users via remote if required.

-Supporting merchants on software over Phone/Email.

-Giving remote support to clients
/ whatsapp)

Job Type: Full-time

Pay: ₹35, ₹45,000.00 per month

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Call center: 2 years (Required)

Work Location: In person


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