Dynamics 365 consultant
1 day ago
Job Description:Dynamics 365 Functional Consultant will lead solution design, configuration, and testing activities for integrating Dynamics 365 Sales with Sales Navigator, Zoom Info, and Seamless. AI. This role focuses on business analysis, system configuration, data mapping, and validation of enrichment workflows, ensuring CRM data accuracy, usability, and governance.Key ResponsibilitiesSolution Design & DevelopmentAnalyse business requirements for lead/contact enrichment, data governance, and workflow automation.Configure Dynamics 365 Sales entities, forms, and relationships for leads, contacts, and accounts.Define and create custom fields.Configure views, dashboards, and security roles for sales and data teams.Integration & MappingWork with the Power Automate engineer to define field mapping between Dynamics and external enrichment sources.Validate inbound data for accuracy, duplication, and completeness.Support mock data setup for Sales Navigator signals when the native connector is unavailable.Testing & ValidationDevelop test cases and sample records for enrichment workflows.Validate write-backs from Power Automate into Dynamics fields.Verify that audit and provenance data (source, timestamp, confidence) are captured correctly.Governance & DocumentationDefine role-based access controls (RBAC) for enriched data.Document configuration changes, mappings, and workflow dependencies.Provide handover notes and user training for sales and admin teams.CollaborationPartner closely with Power Automate engineer to align workflow logic with CRM schema.Collaborate with client stakeholders to confirm test results and acceptance criteria.Support demonstration and walkthrough sessions during pilot and go-liveRequired Skills & Experience:8+ years of experience as a Dynamics 365 Functional Consultant (preferably in Sales module).Strong understanding of Dataverse schema, forms customization, and business process flows.Experience in data integration and field mapping between CRM and third-party systems.Familiarity with Sales Navigator integration and Power Automate.Strong analytical and documentation skills.Ability to work closely with technical and business teams.Preferred SkillsExperience with Zoom Info or Seamless. AI API integrations.Knowledge of data governance, audit logging, and compliance best practices.Exposure to Power BI for reporting and ROI tracking.
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Prayagraj, India BTI Executive Search Full timeResponsibilities: Customize and configure Microsoft Dynamics 365 applications to align with business requirements, ensuring the system meets organizational needs. Develop and maintain custom extensions, plugins, workflows, and integrations to extend D365 functionality. Collaborate with business analysts, functional consultants, and end-users to...
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Prayagraj, India Insight Enterprises Full timeLocation: This is a hybrid opportunity and can be based in Sydney, Brisbane or Melbourne. Insight at a Glance 14,000+ engaged teammates globally #8 Best Workplace in Technology and #17 Best Workplaces in Australia #20 on Fortune’s World's Best Workplaces list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+...
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Prayagraj, India Insight Enterprises Full timeLocation: This is a hybrid opportunity and can be based in Sydney, Brisbane or Melbourne. Insight at a Glance 14,000+ engaged teammates globally #8 Best Workplace in Technology and #17 Best Workplaces in Australia #20 on Fortune’s World's Best Workplaces list $9.2 billion in revenue Received 35+ industry and partner awards in the past year...
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