Hiring Service Technician For Nashik

3 days ago

Nashik, India Placement India Full time

We are seeking a skilled and reliable Service Technician to provide on-site and remote technical support, maintenance, and repair services for our (Specify Products/Systems/Equipment) to customers in the Nashik region and beyond. The Service Technician will be responsible for diagnosing issues, implementing effective solutions, and ensuring high levels of customer satisfaction. This role requires a strong technical aptitude, excellent problem-solving skills, and the ability to work independently while representing our company professionally.Responsibilities:On-site Service and Repair (Nashik Focus): Travel to customer locations in Nashik and surrounding areas to diagnose, troubleshoot, and repair malfunctions in our (Specify Products/Systems/Equipment).Remote Technical Support: Provide technical assistance to customers in Nashik via phone, email, or other remote support tools, guiding them through troubleshooting steps and resolving issues remotely when possible.Preventive Maintenance: Perform scheduled preventive maintenance on (Specify Products/Systems/Equipment) at customer sites in Nashik to ensure optimal performance and minimize downtime.Installation and Commissioning Support: Assist with the installation and commissioning of new (Specify Products/Systems/Equipment) at customer locations in Nashik as needed.Parts Management: Identify and order necessary spare parts for repairs and maintenance, ensuring efficient inventory management for service operations in Nashik.Documentation: Maintain accurate records of service activities, diagnoses, repairs, and parts used, utilizing service management software or manual logs.Customer Communication: Communicate clearly and professionally with customers in Nashik regarding service requests, diagnoses, repair timelines, and any follow-up actions.Training: Provide basic operation and maintenance training to customers in Nashik on the (Specify Products/Systems/Equipment).Escalation: Escalate complex technical iss Experience 2 - 3 Years No. of Openings 2 Education Post Graduate Diploma Role Service Technician Industry Type Manufacturing / Production / Quality Gender Male Job Country India Type of Job Full Time Work Location Type Work from Office Face interview location Impact HR Services Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner

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