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Associate Site Merchandiser

4 weeks ago

Bengaluru, India Polkadot Creative Full time
Are you customer-obsessed, smart and analytical, strategic yet execution-focused, passionate about e-commerce, and with a strong work ethic? Do you want to be a part of one of the fastest-growing and most innovative e-commerce businesses? If yes, this opportunity will appeal to you. Join our team to be a part of a high-impact role that will help shape customer awareness, consideration, and preference for strategic initiatives and programs at Polkadot.

We are looking for a smart, metrics, and result-oriented Site Merchandiser who will be instrumental in improving customer experience and growing our business. She/ he will plan, coordinate, and create storefronts, write and schedule content for campaigns and emails, create and analyze metrics dashboards following traffic, click-through, conversion, adoption etc. She/ he will report performance and action plans to the stakeholder teams; propose, plan and execute new campaign formats, stores, and events with minimal oversight and partner with business and technical teams to achieve goals.

The successful candidate will be detail-oriented, capable of handling multiple projects at once, able to take direction and work well with multiple teams. In addition to having first-class written and verbal communication skills in English, this Site Merchandiser will be able to prioritize to meet deadlines in a fast-paced environment. The ideal candidate will be innovative and internally motivated and have a strong interest in and some experience with online merchandising. Technical requirements include HTML, XML, and Excel, plus the ability to learn our in-house tools quickly. This role is based in Bangalore.

SALARY RANGE: 5 LPA

Role and Responsibilities

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Handling onsite campaigns, merchandising, and onsite events for E-comm business

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Planning and executing the site merchandising calendar, including GW campaigns, new product launches, program-led sale and GFI events, cross-category placements, developing and executing site-wide events, etc

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Tracking and analyzing customer behavior across search, browse, and the purchase funnel, and funneling these inputs to drive campaigns increasing traffic and conversion

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Creating and refreshing storefronts basis customer demand and purchase patterns from developing a wireframe, to executing the marketing plan

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Creating and coordinating design briefs, design development, and delivery

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Analyzing content metrics and proposing new traffic-driving content strategies

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Regularly developing, testing, and analyzing new merchandising mechanisms that improve traffic and conversion, documenting results, and sharing best practices with the team

Basic Qualifications

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Minimum 1 Year Experience in Site Merchandising / Marketing in an E-commerce Platform

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Bachelor’s degree

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Excellent written and verbal communication skills

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Demonstrated organizational skills, flexibility, and ability to produce results in a fast-paced environment

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Capability to meet our technical requirements, which include Excel, and the ability to learn XML basics and our in-house tools, quickly

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Experience in data analysis, either through professional experience or through education