Assistant Manager Food and Beverage Sales

4 days ago

jaipur, India AccorHotel Full time
Job Description

Primary Responsibilities

 

Business Performance

 

  • Plan for outlet budget and review forecast on revenue and expenditure on monthly basic

 

  • Analyze and submit month-end reports and identify deviation from business plan goals

 

  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet

 

  • Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion

 

  • Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget

 

Outlet Operation

 

  • Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

 

  • Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

 

  • Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service

 

  • Handle guests’ complaints and comments tactfully and efficiently
  • Handle all administration work pertaining to cashier/bar operation requirement and company’s policies

 

  • Maintain department communication logbook and updated notice board

 

  • Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests

 

  • Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

 

  • Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

 

  • Ensure that health, safety and security procedures are in place in the outlet

 

  • Attend all briefings, meetings and trainings as assigned by management

 

  • Perform proper handover and communication to the next shift

 

  • Assist other food & beverage outlets with their operations during peak times or when required

 

Team Management

 

  • Interview, select and recruit outlet employees

 

  • Identify and develop team members with potential

 

  • Conduct performance review with the team

 

  • Constantly monitor team members’ appearance, attitude and degree of professionalism

 

  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

 

  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

 


Qualifications

our skills:

  • Experience in Food and Beverage daily operations management
  • Strategic planning
  • Open mindedness and creativity
  • Team management, including training and developing, performance management, effective rostering
  • Effectively operate in a busy hotel environment.

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