HCLTech hiring Freshers for Voice
7 days ago
How You'll Grow
At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Walk-in Details:
Date: 24 June 2024
Time: 10 AM to 3:00PM
Venue: HCLTech, ETA 3 - Elcot, Navalur, Chennai.
Shift Timing: UK Shift (Mid)
Experience: Freshers to 4 Years
Mode of interview: Walk-in
Contact HR: Jefferson / Vinoth
Responsibilities:
Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
Responding to queries regarding Experian, our products, services, data and client accounts
Managing multiple client queries at once
Utilizing workflow tools to manage your own workload
Contributing to the achievement of team targets including service levels and quality measures
Maintain accurate records of customer communication and discussions using the appropriate internal system/s
Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
Deliver great clients and consumers service and seek to exceed client / consumer expectations
Mandatory qualifications:
Excellent communication skills both verbal and written Mandatory.
Perks:
Cab facility is Available (Home pickup & drop)
5 Days working (Mon - Fri)
Immediate joiners required.
Interview Location: HCL Technologies, ETA- Techno Park,
Special Economic Zone 33 Rajiv Gandhi Salai,
Navallur, Taluk, Chengalpattu,
Tamil Nadu 603103
Why Us
We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees
Our company is extremely diverse with 165 nationalities represented
We offer the opportunity to work with colleagues across the globe
We offer a virtual-first work environment, promoting a good work-life integration and real flexibility
We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark
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