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Training Specialist

3 months ago

Chennai, India Apollo Hospitals Full time

Training Coach - Asst Manager / Manager – L&D


Locations: Pan India

North: Indore

East : Guwahati

Central: Bilaspur, Bhubaneshwar & Visakhapatnam

South: Chennai, Madurai & Hyderabad


The Apollo Hospitals Family

Set-up in 1983 by Dr. Prathap C. Reddy, renowned as the architect of modern healthcare in India. As the nation's first corporate hospital, Apollo Hospitals is acclaimed for pioneering the private healthcare revolution in the country.


Apollo Hospitals has emerged as Asia's foremost integrated healthcare services provider and has a robust presence across the healthcare ecosystem, including Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and several retail health models. The cornerstones of Apollo's legacy are its unstinting focus on clinical excellence, affordable costs, modern technology and forward-looking research & academics.


Role Description / Position Overview:

We are seeking a dedicated and knowledgeable Healthcare Unit Trainer to join our team and contribute to the ongoing development of our healthcare professionals. The ideal candidate will have a strong background in healthcare, combined with excellent communication and training skills. The Healthcare Unit Trainer will play a pivotal role in ensuring that our healthcare staff is well-equipped with the necessary skills, knowledge, and competencies to deliver high-quality patient care and support the overall success of our healthcare unit.


Responsibilities:

Develop, implement, and deliver comprehensive training programs for healthcare staff within the unit, including nurses, medical assistants, administrative personnel, and other team members.

Collaborate with department managers and subject matter experts to identify training needs, content, and objectives based on industry standards, best practices, and organizational goals.

Ensure NABH & JCI audits are compliant on Training metrics and ensure 0 Non Compliance (NC)

Create engaging training materials, presentations, and resources such as manuals, videos, and online modules to effectively convey complex medical concepts and procedural information.

Ensure seamless onboarding and own member onboarding experience on 30, 60, 90 day journey and curb infant attrition

Conduct hands-on and theoretical training sessions, workshops, and seminars to enhance staff knowledge and skillsets in areas such as patient care protocols, medical procedures, safety protocols, and compliance with NAHB, JCI & ISO requirements & regulations.

Evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, and make continuous improvements to ensure learning outcomes are achieved.

Provide ongoing coaching and support to healthcare professionals, offering guidance on best practices, professional development, and areas for improvement.

Stay up-to-date with industry trends, technological advancements, and medical research to ensure the integration of the latest information into training programs.

Collaborate with the leadership team to identify opportunities for process improvement, and contribute to the development and implementation of new initiatives within the unit.

Maintain accurate records of training activities, attendance, and individual progress to facilitate reporting and compliance requirements.

Participate in interdisciplinary meetings and contribute insights to improve patient care coordination and communication between healthcare teams.

Ensure unit specific Training strategy is in alignment with ‘Annual Operating plan’ of Unit.

Ensure training cadence, report out and review with unit & regional leadership



Desired Skills & Competencies

Executive communication skills - Strong interpersonal skills with the ability to communicate effectively and build rapport with diverse healthcare staff.

Good knowledge in MS office mandatory – Excel, Visio & PPT to create reports and organizational messaging

Strong project & stakeholder management skills

Industry knowledge on new age learning, MooC and engagement platforms mandatory

Proven experience working in a healthcare environment, with a solid understanding of clinical procedures, patient care standards, and healthcare regulations would be an advantage

Prior experience in designing, delivering, and evaluating training programs for healthcare professionals is preferred.

Detail-oriented mindset with the ability to organize and manage training materials, schedules, and documentation.


If you're passionate about healthcare education and are excited to contribute to the growth and development of healthcare professionals, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and interest in the role.


Job Performance Parameters

5 – 10 years Training experience in any industry.

Basic understanding of adult learning techniques & Industry tools on behavioral science


Grade/ Designation, Department

Grade 10 / 9 – Asst Manager L&D / Manager L&D