Program Manager II

2 weeks ago


bangalore, India ADCI - Karnataka - A66 Full time
Amazon.com operates in a virtual, global e-commerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, e-commerce platforms, web services. We operate retail websites in 24 countries, offering billions of products worldwide. The Competitor Monitoring Team (CMT) within the Pricing organization manages pricing for billions of items sold on Amazon worldwide and owns providing intelligence to business to ensure competitive pricing and improving customer’s shopping journey through relevant deals and promotions. The tasks handled by this team have a direct impact on customer buying decisions and Amazon's top line & profitability.
Program Manager in CMT will be responsible for managing programs and process deliverables globally, pertaining to the platforms that support deals and promotions. As a Program Manager, this leader will work on initiatives along with a team of Sr. Program Managers, Support Engineers, Business Intelligence Engineers/Analysts and Catalog Automation Specialists to support the product owners and technical platforms that facilitate deals and promotions on Amazon. This role demands regular interaction with Technical PMs, Product Managers and SDE/SDMs within and across teams. You will be required to influence tactical and strategic decision making, timely delivery of time-bound deliverables for tech., product and operations teams. Importantly, this role will require the leader to have the ability to effectively articulate ideas/proposals in a written format (usually documents) with necessary data to support.
Key job responsibilities
• Standardize and implement effective and efficient program management practices
• Contribute to and drive program related business goals
• Organize, coordinate and report the program/project deliverables between tech, product, operations stakeholders
• Contribute to business review mechanisms and drive reporting of team’s KPIs
• Identify opportunities to improve customer experience through competitive pricing and promotion experiences
• Facilitate strategic discussions and contribute in roadmap discussions
Program Manager is a key role within CMT who will be responsible for managing high impact programs and process deliverables globally, pertaining to the platforms that support deals and promotions.You will be required to influence business decisions using data, and judgments. Importantly, this role will require the leader to have the ability to effectively articulate ideas/proposals in a written format (usually documents) with necessary data to support.
About the team
CMT (Competitor Monitoring Team) is an integral part of Pricing organization enabling Amazon’s pricing strategy and operations. With the primary focus to provide on-time and accurate competitive pricing inputs to help make great pricing decisions, CMT also supports the WW Promotions team in efficiently delivering products that host deals and promotions for Amazon’s customers. The tasks handled by this group have a direct impact on customers' buying decisions and Amazon’s topline & profitability
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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