Principal SRE Devops Engineer

4 weeks ago

Bengaluru, India Oracle Full time

As an AMS/SRE Lead, within the Oracle Banking Cloud Services (OBCS) SaaS team, you will assist in designing building, deploying, and operating a micro services-based cloud native SaaS services with extremely high availability and scalability requirements. You will work as a lead member of our OBCS site reliability engineering team who provides guidance to SRE team. You will work in collaboration with product engineering and SaaS DevOps teams to evolve systems/products for better scalability, reliability and enable developer velocity. You will be responsible to ensure our services and systems are designed and build from the start with reliability, scalability, and observability as a critical feature. You will also author, review and maintain operational run books to help reduce incident resolution time and be responsible for managing and triaging operational tickets pertaining to the OBCS services. Emphasis on driving prioritization and execution of work based on business impact is a must.


Responsibilities:

  • Providing leadership, direction, and strategy to the AMS/SRE team
  • Deploy software to SaaS environments with the key goals of improving the availability, scalability, and efficiency of Oracle products and services.
  • Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence.
  • Develop designs, architectures, standards, and methods for large-scale distributed systems.
  • Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.
  • Work as a member of the development team and share full stack ownership of a collection of services and/or technology area. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.
  • Articulate technical characteristics of services and technology areas and guide development teams to engineer and add capabilities to internal Oracle services.
  • Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs).
  • Utilize a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.
  • Understand and explain the effect of product architecture decisions on micro services-based cloud native SaaS services.
  • Understand and explain SaaS application availability, RTO (Recovery Time Objective) and RPO (Recovery Point Objective) and its impacts as part of incidents and system down time
  • Serve as part of a 24x7 On Call rotation in support of the OBCS SaaS Suite
  • Professional curiosity and a desire to a develop deep understanding of services and technologies.


Mandatory Qualifications:

  • Minimum 8+ years of experience in the banking and financial services industry
  • Minimum 5+ years of experience working with cloud (IaaS/PaaS) / SaaS based application deployments, monitoring and production support including Kubernetes / Docker based deployments
  • Experience working with fully managed fault tolerant, highly available, high throughput, multi-tenant, scalable systems
  • Execute, with excellence, delivery of interim patches and hotfixes as required
  • High level Oracle database administration / operations knowledge
  • Experience with Monitoring and Observability technologies like Prometheus, Grafana, OCI Logging or equivalents like ELK
  • Experience with CI/CD pipelines including GitLab
  • Multi Fault Domain (FD), Availability Domain (AD) and Availability Region (AR) based SaaS services deployments
  • Familiarity with security practices in web application delivery and general knowledge of network topology
  • SaaS environment capacity management
  • Experience in working with Agile development frameworks
  • Aptitude to be a good team player and the desire to learn and implement new Cloud technologies as needed
  • Excellent organizational, verbal, and written communication skills

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