Operations Manager
2 weeks ago
Job Title: Gaming Process Operations Manager Location: (Gandhinagar - Gift City - Ahmedabad) Department: Gaming Support / Player Experience Operations with Graduation in any stream Work Shifts: Night Shifts - 5 days working - WFO (Mandate) Role Overview: The Gaming Process Operations Manager will lead end-to-end service delivery for gaming support operations, ensuring exceptional player experiences and operational excellence. This role involves managing multiple teams (Team Leaders and Agents), driving key performance metrics, and maintaining seamless collaboration with global clients in the gaming domain. You will act as the bridge between client operations and internal teams, ensuring that player support operations meet quality, performance, and business objectives. Key Responsibilities: 1. Operations Management Oversee daily operations of multiple gaming support teams (chat, email, voice, in-game). Ensure consistent achievement of KPIs — Quality, CSAT, SLA, FCR, AHT, and Attendance Adherence. Plan, forecast, and allocate resources effectively to meet operational demands. Drive process improvement initiatives, automation, and optimization of workflows. Track and report on operational metrics with actionable insights and trend analysis. 2. Client & Stakeholder Management Act as the key point of contact for the gaming client’s operations and delivery teams. Conduct weekly and monthly business reviews (WBR / MBR) with client stakeholders. Ensure strong alignment with client objectives, game updates, and release cycles. Proactively identify risks and share mitigation plans to maintain service stability. 3. People Leadership Manage, coach, and mentor a team of Team Leaders, SMEs, and Gaming Support Executives . Conduct regular performance appraisals, feedback sessions, and training interventions. Foster an inclusive, engaging, and gamer-oriented work culture. Create succession plans and leadership pipelines within the operations structure.
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Computer Operator
1 week ago
Ahmedabad, Gujarat, India Global Manager group Full timeNational Centre for Quality Calibration, a leading name in Gujarat for instrument calibration and ISO certification consultancy has organized walk-in-interview for Computer Operator at Ahmedabad Location. It’s a good opportunity for those who have Exp. up to 2 years to start their career most expandable field. **Responsibilities and Duties** - Fresher can...
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Computer Operator
23 minutes ago
Ahmedabad, Gujarat, India Global Manager group Full timeAny Type of Graduate - Fresher or Experience - Full Computer or Internet Knowledge Pay: From ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus
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Computer Operator/back Office/data Entry
1 week ago
Ahmedabad, Gujarat, India Global Manager group Full timeNational Centre for Quality Calibration, a leading name in Gujarat for instrument calibration and ISO certification consultancy has organized walk-in-interview for Computer Operator at Ahmedabad Location. It’s a good opportunity for those who have Exp. up to 2 years to start their career most expandable field. **Responsibilities and Duties** - Fresher can...
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Computer Operator/back Office/data Entry
2 days ago
Ahmedabad, Gujarat, India Global Manager group Full timeNational Centre for Quality Calibration, a leading name in Gujarat for instrument calibration and ISO certification consultancy has organized walk-in-interview for Computer Operator at Ahmedabad Location. It’s a good opportunity for those who have Exp. up to 2 years to start their career most expandable field. **Responsibilities and Duties** - Fresher can...
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Computer Operator/back Office/data Entry
2 weeks ago
Ahmedabad, Gujarat, India Global Manager group Full timeAny Type of Graduate - Fresher or Experience - Full Computer or Internet Knowledge Pay: From ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus
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Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTC We are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics , team management, and operational excellence within the quick commerce or...
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Operations Manager
3 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTC We are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics , team management, and operational excellence within the quick commerce or...
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Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTC We are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics , team management, and operational excellence within the quick commerce or...
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Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTCWe are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics, team management, and operational excellence within the quick commerce or...
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Operations Manager
4 weeks ago
Ahmedabad, India TIGI HR Full timeJob Title: Senior Operations Manager Location: Sarkhej, Ahmedabad, Gujarat Salary: Up to ₹50,000 CTCWe are seeking an experienced Senior Operations Manager to lead end-to-end operations for our city/region. The ideal candidate will have strong expertise in last-mile logistics, team management, and operational excellence within the quick commerce or...
