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Paramatrix Technologies Limited- Technical Support

4 weeks ago

Mumbai, India Nexthire Full time

Requirement Technical Support (Salesforce) Technology Technical Support, SalesForce, Devops Experience (Years) 3 to 5 Years Work Location: Thane Job Description • Mandatory technical understanding of Salesforce for financial services. • Debug the Production issues/challenges • API's and should know how the salesforce works • Application support & Application security should be run by the candidates • Should work with Devops when required • Should work in the vendor onboarding/management process • It's not a development role but a pure support(L1,L2,L3) and operational execution role • Understanding of SFDC platforms for financial services • Regular follow ups, and in case of escalation reach out to the manager Desired Profile • Must have hands-on experience with Salesforce (SFDC) • Experience working with DevOps tools/processes • Prior experience in Support and familiarity with Application Security practices • Experience working with DevOps tools/processes is a plus • Excellent communication in verbal and written Qualification Preferably Any graduate in relevant field