SFDC Manager

24 hours ago


Bengaluru, India Recro Full time

We're Hiring: Senior Manager, IT Business Systems (Salesforce) – Bangalore, India We’re seeking an experienced and people-first IT Business Systems Manager to lead our India-based Salesforce operations for a Product-based client established in 1969 at their R&D and Innovation Centre in Bangalore. In this role, you’ll manage a team of Salesforce professionals, focusing on production support, delivery alignment, and strategic outcomes in partnership with USA-based teams. If you thrive in agile environments and know how to balance leadership with results, this is your opportunity to make a global impact. What You’ll Do: Lead and mentor an India-based Salesforce team, fostering collaboration and career growth. Drive Salesforce delivery initiatives across Sales Cloud, Service Cloud, and platform customizations. Partner with USA teams to align goals, improve processes, and ensure seamless cross-border collaboration. Strengthen production support operations and deliver on SLAs, uptime, and user satisfaction. What You’ll Bring: 12+ years of IT experience with 5+ years leading Salesforce teams. Strong background in Salesforce configuration, customization, and support. Proven people-first leadership style with experience working across cultures. Salesforce certifications like Admin, Platform App Builder, or Service Cloud Consultant are a plus. Full-time | Product-based client | R&D and Innovation Centre | Prestige Tech Park, Bangalore Join a global organization shaping the future of Salesforce innovation. Apply now to lead a high-impact, people-first team.


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