Solarwinds Administrator

Bureau Veritas Global Shared service centre, Information System Management- Noida is the corporate IT function of Bureau Veritas (BV) known to be the global leader in conformity assessment and certification services across varied domains of quality, health and safety,
environment and social responsibility (QHSE).
Global Shared service center, Information System Management has been functioning as the corporate IT arm of Bureau Veritas called by the name of Information Systems (IS). It has been offering services in areas of Information Systems, IT Infrastructure and IT Application development.
_________________________________________________________________________________________________________
Designation : Senior Tool Administrator - Solarwind
Resource Experience : 07 – 11 Years
Knowledge of SolarWinds modules - NPM, SAM, NTA, VNQM, WPM, NCM, Netpath etc.
Should have core competency in the administration, support, and operation of the Orion SolarWinds platform including NPM, SAM, NTA, VNQM,WPM, NCM, Netpath etc
Clear understanding of the SolarWinds architecture and functioning of SolarWinds and its components
Expertise in network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow, etc.)
Review business requirements and improve monitoring of the Orion Platform.
Very Good knowledge on SWQL and SolarWinds sdk.
Provide expertise to help improve a reporting system that meets the needs of our client and create additional Orion reports, assist in MIS & Dashboards.
Co-ordination with vendor on Incident resolutions & closure.
Document technical procedures and work instructions.
Hands-On Experience in Installation, configuration & Troubleshooting various Orion modules.
Good Knowledge & experience on configuration of Custom alerts, SNMP traps, Syslog, Reports.
Review Orion and optimize its performance, Create and maintain Orion maps, Dashboards.
Discover and manage network elements (e.g. nodes, interfaces, volumes) using Orion.
Customize Orion web console and Orion custom properties, views, and menu bars to meet client business needs.
Good knowledge of MIBs, OIDs, and WMI performance counters.
Deploying Upgrades / Service Packs and Hot fixes as and when required
Should have done Orion platform/modules upgrades and hot fixes installations.
Knowledge of Orion installation/migration to new OS, cloud is preferred.
Knowledge of Orion integration with other tools.
Experience with best practices for network monitoring including infrastructure and application
Handle Technical Escalations received from Operational team and Customer about monitoring tool.
AWS CloudWatch
Good understand of AWS Services and concepts.
Cloud Infrastructure Monitoring
Application Monitoring
Log Analytics space
Publish custom metrics to CloudWatch using agent/API
Good knowledge of Composite alarms/Hi-resolution alarms/logs & metrics correlation, Application Insights/Lambda monitoring insights/ServiceLens
Collect & Send metrics to CloudWatch
CloudWatch Events
CloudWatch Dashboards – basic & cross region/cross account
Knowledge of opsitem, ssm, fleet manager, document.
Basics of terraform/git/GitLab for code deployment.
Microfocus SMAX – Service Management Automation X
Good understanding of service management concepts - IT Service Management (ITSM)
IT Asset Management (ITAM)
Manage the Entire Service Lifecycle
Self-Service and Request Fulfilment
Reporting and Dashboards
Service Asset and Configuration Management (SACM)
Application Portfolio Management
Knowledge of CMDB & Discovery
Good knowledge of Studio and Operations orchestrator
Connect IT and On premise bridge
Knowledge on Case exchange Rest API
MOM - Manger of Managers tool
Installation and administration of MOM tools.
Good knowledge of integration – Bidirectional with multiple tools using different ways.
Good knowledge of Product API’s.
Should have done POC’s of multiple mom tools.
Expertise in PowerShell/bash and SQL.
Good Knowledge on Integration with ITSM tools.
Reporting and alert reduction, aggregation etc
Building service impact models and dashboards.
Collaborate with Command centre team for service delivery as per SLA’s.
Common requirement
Should have good communication and customer interaction skills.
Global exposure in large environments.
Must be open for 24x7 operations.
Very good Troubleshooting & Analytical skills.
Good Knowledge on Windows & UNIX OS.
Working Knowledge SQL Database.
ITIL norms and applicability

---