Time & Attendance Senior Analyst - 2024-021

2 weeks ago


india OTSI Full time
Job Description
  • Develop UKG Dimensions production support skillsets including user support, system support, system configuration, reporting, and identifying control opportunities and implementing approved changes.
  • Track, analyze and resolve production support inquiries.
  • Resolve data related issues and apply appropriate data updates to ensure accurate time and absence information is sent to payroll for accurate payments to employees.
  • Resolve process or technical issues affecting data integrity.
  • Leads the development and publication of routine and ad-hoc audit reports and analytics regarding Time & Attendance.
  • Partners with Payroll to streamline auditing to ensure teammates are paid properly and on time.
  • Work with the software vendor’s support organization to resolve issues that require vendor assistance.
  • Collaborate with the Senior Manager of Pay and Time to plan for new releases or release updates.
  • Collaborate with IT resources facilities to ensure time clocks are operating and collecting data as expected.
  • Collaborate with interfacing application support teams to support inbound and outbound data files
  • Lead and participate in new release testing.
  • Ensure Business Services governance model is being followed, bring new requests that deviate from the established change control guiding principles to the regional change control board.
  • Manage the intake and delivery of new requirements; facility the delivery of new requests utilizing a agile delivery methodology via Azure DevOps
  • Assist in developing user procedures, reference guides, and documentation to support end users in application access, application usage, processes, features, and functionality.
  • Participate in Agile planning sessions and manage the intake and delivery of new requirements; facilitate the delivery of stories and features utilizing a agile delivery methodology via Azure DevOps

Requirements
  • Required: 3 years of experience in an HRIS related role prefer specific experience supporting or implementing UKG Dimensions
  • Experience supporting HR functions and specifically the payroll or time and attendance functions
  • Advanced Microsoft Excel skills (formulas, pivot tables, macros) to include proficiency in spreadsheet analysis
  • Bachelor's Degree in business, information systems, or equivalent combination of education and experience.
  • High level of professional and personal integrity and ability to exercise good judgment
  • Skilled at building cross-functional and multi-level relationships
  • Requires strong analytical skills and the ability interpret business requirements to technical solutions and business process mapping
  • Ability to adapt to a continually changing business and work environment and manage multiple priorities
  • Ability to communicate effectively in both English and Spanish



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