Integration Engineer

About Sutra AISutra AI is a groundbreaking AI business transformation platform designed specifically for Business Builders . Unlike platforms built for AI developers or enterprises with deep pockets, Sutra AI delivers immediate business results for mid-market businesses without requiring AI expertise .Developed over 3 years, Sutra AI is a patent-pending “Data to Value” AI SaaS platform that helps businesses identify and execute AI use cases to enhance:- Operational efficiency- Customer experience- Revenue growth- Profitability- Innovation- Risk reductionWe are on a mission to empower businesses with AI that works for them, not the other way around.Position OverviewWe are seeking an experienced Integration Engineer – AX/AIF Specialist to join our AI Solutions Delivery team . This role will focus on Microsoft Dynamics AX 2009 Application Integration Framework (AIF) implementations, ensuring seamless integrations between Sutra AI’s platform, customer ERP systems, and third-party applications.Your work will directly influence Time-to-Value (TTV) and overall customer success outcomes .Key Responsibilities1. Primary Integration Development (40%)- Design, develop, and implement AIF-based integrations between AX 2009 and external systems (AI platforms, POS, 3rd-party apps).- Configure and customize AIF document services (Customer, Sales Order, Inventory) and build custom services when needed.- Implement both synchronous (web service) and asynchronous (file-based, MSMQ) integration patterns.- Create transformation pipelines for complex data mapping and logic.- Optimize integration performance (bulk processing, caching, query optimization).2. Technical Implementation (25%)- Configure AIF infrastructure (endpoints, channels, transport adapters, batch jobs).- Implement secure integration with authentication/authorization.- Develop custom X++ code for business logic and validation.- Build reusable integration components and frameworks.- Ensure resilient integrations with retry logic, error handling, and circuit breaker patterns.3. Customer Project Delivery (20%)- Collaborate with Solution Architects to translate requirements into integration specs.- Lead technical workshops with customer teams.- Support Agile/sprint delivery methodology, aligning milestones with project timelines.- Work directly with customers during implementation and go-live.- Provide technical expertise during presales scoping.4. Testing & Quality Assurance (10%)- Develop and execute test cases (positive, negative, edge scenarios).- Conduct unit, integration, UAT, and performance testing.- Validate data integrity and accuracy.- Leverage automated testing tools (SoapUI, Postman).5. Documentation & Support (5%)- Prepare integration specs, API docs, deployment guides, and runbooks.- Provide troubleshooting documentation and support knowledge transfer.- Maintain architecture diagrams and best practices.Required Technical SkillsCore AX/AIF Expertise- 3+ years of hands-on AX 2009 AIF development/configuration.- Strong understanding of AIF service layer and transformation pipelines.- Proficiency in X++ customizations.- Experience with synchronous (WCF/SOAP) and asynchronous (File/MSMQ) integrations.- Knowledge of AX security and RBAC.Integration Technologies- Web Services: SOAP, REST, WCF, XML, XSD, WSDL.- Protocols: FTP/SFTP, MSMQ.- Tools: SoapUI, Postman, Fiddler, Visual Studio.- Scripting: PowerShell, C#/.NET.Development & Data Management- Strong SQL and query optimization.- Experience with ETL concepts, data mapping, cleansing, and transformation.- Familiarity with enterprise integration patterns (EIP).- Batch processing and job scheduling.Preferred Qualifications- Experience with Microsoft BizTalk Server, MuleSoft, or Azure Logic Apps.- Familiarity with AI/ML integration patterns and API consumption.- Cloud integration (Azure, AWS) and PowerBI/reporting integration.- ERP exposure beyond AX (D365, SAP, Oracle).- Industry experience in restaurant, retail, manufacturing, or supply chain integrations.- Certifications: Dynamics, Azure Integration, MuleSoft Developer (nice to have).Soft Skills & Competencies- Excellent verbal & written communication.- Ability to explain technical concepts in business terms.- Strong troubleshooting, debugging, and problem-solving mindset.- Agile/sprint delivery experience.- Customer-focused with professionalism under pressure.- Strong collaboration across cross-functional teams.Education & Experience- Minimum: Bachelor’s degree in CS/IT/Engineering (or equivalent practical experience).- Preferred: Master’s degree or relevant certifications.- 3–5 years of integration experience (2+ years in AX AIF).- Track record of delivering enterprise integrations.Performance Metrics & KPIs- On-time delivery of integration milestones.- Integration development velocity and quality.- System uptime, reliability, and performance benchmarks.- Customer satisfaction (CSAT) and successful go-lives.- Contribution to reusable components, documentation, and best practices.Work Environment & Conditions- Location: Remote (Bhopal preferred).- Arrangement: Hybrid flexibility; occasional on-call support.- Team Structure: Work in delivery pods with Solution Architects, AI/ML Specialists, and Customer Success Engineers.- Collaboration: Cross-time-zone and global team environment.Application RequirementsMust submit (if shortlisted):- Updated resume highlighting AX/AIF experience.- Cover letter describing interest in AI-driven integration.- Portfolio/case studies of prior integrations.- References from previous projects.Nice to have:- GitHub/code samples.- Blog posts, technical articles.- Certifications, architecture diagrams.