UK Accounts process trainer
3 weeks ago
We are looking for a proficient Process Trainer to help employees learn the Accounts based
processes. Trainers would need to be experts in the field of
Accounting, Book-keeping, and Analytics. We need a positive, dynamic, and mature trainer who
can help employees create the necessary foundation; and assist tenured employees by
extending support. Excellent organizational skills and a patient attitude are important qualities
that you should possess. The goal is to promote efficiency, accuracy, and competitive
advantage by developing the skills of all the staff. If you have the passion to help build the
workforce of a leading Accounting KPO, wed like to meet you
Key Responsibilities:
Design effective training programs and getting approvals from manager before starting
the sessions
Select and book training venues. Co-ordinate with manager on the same.
Ensure that all the training documents are updated with latest client requirements.
Conduct trainings in both the formats: one-to-one coaching and workshops, as required
Keep attendance and employee progress records.
Conduct evaluations to identify areas of improvement
Monitor employee performance, and, provide a biweekly update for all new joiners to
COO and aligned managers.
Take steps to ensure that the transition gap is minimized for new employees moving on
the floor
Co-ordinate the client buddy program by ensuring that an identified mentor is assigned
and understand his/her responsibilities.
Have a weekly catch up with new employees and their mentor for 8 weeks, and, send
the report/summary to Senior trainer and managers.
For tenured employees, collaborate with managers to identify operational deficiencies
and develop solution oriented and measurable training.
Skills:
Possess good understanding about Accounting and Financials.
Strong interpersonal skills and effective English communication skills.
Expert knowledge about accounting, book-keeping, and analytics
Proficient in MS Office (esp. Excel & Powerpoint)
Understanding of effective teaching methodologies and tools
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