F&B Supervisor

3 weeks ago

Goa, India QTONET PRIVATE LIMITED Full time

Job Summary:

The Food & Beverage Supervisor is responsible for overseeing the daily operations of the F&B outlets, ensuring excellent customer service, staff efficiency, hygiene standards, and compliance with all operational procedures. The role supports the F&B Manager in leading a team to deliver high-quality dining experiences in line with company standards.

Key Responsibilities:

  • Supervise and coordinate daily F&B operations (restaurant, bar, room service, etc.).
  • Ensure prompt, efficient, and courteous service to guests at all times.
  • Monitor and guide staff performance, ensuring training, discipline, and motivation.
  • Oversee table settings, cleanliness, food presentation, and overall guest satisfaction.
  • Handle guest complaints and resolve issues professionally and promptly.
  • Monitor inventory levels and coordinate with the kitchen and procurement teams for restocking.
  • Maintain compliance with health and safety, food hygiene, and quality standards.
  • Support cost control, waste reduction, and efficient resource use in operations.
  • Assist in creating staff schedules and assigning duties based on business levels.
  • Maintain strong communication between kitchen and service teams.

Qualifications and Skills:

Education:

  • Diploma or degree in Hotel Management, Hospitality, or related field.

Experience:

  • 2–4 years of experience in F&B operations, with at least 1 year in a supervisory role.

Skills:

  • Strong leadership and interpersonal skills.
  • Excellent communication and guest-handling abilities.
  • Good knowledge of food and beverage operations, including menu items, wines, and service techniques.
  • Proficient in using POS systems and Microsoft Office.
  • Ability to multitask and work in a fast-paced environment.

Job Type: Full-time

Pay: ₹22, ₹30,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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