Circle O&M Head

Altius is one of the largest independent digital infrastructure platforms in the world, at the heart of India’s digital transformation. By enabling seamless, sustainable, and high-quality networks, Altius empowers mobile operators, internet service providers, and enterprises to keep millions of Indians connected every day. With a portfolio of 2,57,000+ telecom sites including building solutions, Altius operates across all 22 telecom circles, enabling seamless connectivity across technologies from 2G to 5G, IoT, and AI.We, at Altius, are looking for a seasoned Leader to join us as Circle O&M Head for Odisha Circle. If you are passionate about building and maintaining infrastructure that powers connectivity across India - this is your chance to make an impactAs the Circle O&M Head, you will be responsible for:Leading the O&M function in the circle by driving effective processes for O&M to meet performance standards (relating to network uptime, site infrastructure, opex cost minimization, etc.) as per the Master Sales Agreement (MSA) and Process Review Document (PRD).Monitoring O&M performance (internally and as part of customer Governance Meetings) within the Circle against key metrics, analyzing deviations against targets and driving corrective action.Leading new initiatives and innovations to drive efficiencies including energy savingKey Job Responsibilities:O&M PlanningAssist Head - Operations & Maintenance in developing the annual operating plan by providing estimates and inputs from the FieldAdhere to annual operating plan as created by the Circle Head by translating targets into action plans for the field teamEstablish mechanisms to monitor key circle performance metrics including network uptime, infrastructure health etc. and to identify and mitigate risks to businessInfrastructure& Vendor ManagementOversee adherence to site infrastructure maintenance schedule and recommend quality auditsMonitor deviations from customer infrastructure requirements and the corrective action taken and ensure compliance to Master Service Agreements"Managing strategic vendors to deliver in time, with excellent qualityEstablish and maintain appropriate procedures and standards in managing the vendors especially the AMC vendorsSafetyEnsuring safety and safe working environment at office and work sitesImplementing company HSE policies and procedures throughout the organization and the contractor in sustainable mannerEnsure PTW Implementation for all O&M activityCustomer SatisfactionEnsure uninterrupted service to customers by managing vendor performance and relationships to facilitate smooth business routineCollect data from the customer review meetings to ensure customer approvals for key metrics are obtained and are reconciledBudget Creation and ReviewCreate bottom up annual O&M budget estimates incorporating inputs from the circle teams and monitor budget utilization for the CircleIdentify deviations from annual operating plan and budget and create an action plan to reconcile differencesReview an analysis of energy consumption at the circle level, compare with budgeted targets and drive initiatives to reduce energy consumption at sitesPeople Management and DevelopmentAllocate responsibilities to the members within team, supervise performance, resolve grievances, counsel and mentor team membersLead and provide guidance to direct reportsMonitor attrition in the team and drive engagement initiatives to build moraleEnsure the timely completion of performance appraisals with quality review and inputs from Managers in order to increase the capability and morale of the team to deliver goalsA successful applicant in this role will have:B.E. / B. Tech. degreeMinimum 12 years of experience in Telecom/Infrastructure industryStrong team leadership and vendor management capabilitiesProven track record in managing SLAsAltius is an equal opportunity employer. If you are ready to take on exciting challenges, make a lasting impact, and grow with a team that values excellence, we'd love to hear from you